Senior GTM Systems Manager

Join Merge as a Senior GTM Systems Manager, where you'll be responsible for architecting and building our GTM systems, including Salesforce and its integrations. You'll own the entire process from project planning to change management, and work closely with sales strategy and pipeline. This role requires a strong background in RevOps, business systems, or GTM engineering, with a focus on durable automation and AI-native solutions.

• Architect and build the infrastructure for Salesforce and related systems, ensuring reliability and scalability.
• Own the change management process end-to-end, including project planning, stakeholder communication, and training.
• Lead the evaluation, procurement, implementation, and renewal negotiation of the GTM vendor stack.

• Project and stakeholder management as a real strength. You plan backwards from deadlines, write in the language of the person reading, and surface slipped timelines before anyone has to ask
• Comfort operating in ambiguity as the default: you take a half-formed ask from an exec, return a scoped plan, and drive it without being managed through it
• 5-8+ years in RevOps, business systems, or GTM engineering, including 3+ owning a Salesforce instance as its architect rather than its admin
• AI-native as a working method rather than a curiosity. You build and solution with Claude Code and agentic tooling daily, and you've shipped AI agents and automations that run in production with real users rather than demos
• A bias toward durable automation. You build things that hold under change, with validation, monitoring, and tests, rather than workflows that need you in the loop to keep working
• Hands-on quote-to-cash: CPQ evaluation or implementation, approval and rate-table design, and a billing system wired to real usage data. Usage-based or hybrid pricing strongly preferred
• Comfortable with AI-written code. You don't need to write Python or SQL from scratch, but you can read it, reason about what it's doing, direct an AI assistant toward the right approach, and verify the output is correct before it touches a live system. The correctness is yours either way
• You've run change management end to end on a system the revenue org depends on, whether that's the CRM, CPQ, billing, or the CS platform, including the migration, the enablement, and the cutover, without stopping the business while you did it
• Vendor evaluation and procurement experience
• Marketplace or partner-sourced revenue (AWS, Tackle) and rev-share reporting
• B2B SaaS or developer tools, ideally multi-product with more than one pricing model
• Clay, n8n, or hosted orchestration platforms for running agents and automations in production
• Data warehouse, dbt, or BI experience; event-driven system design