TechOps Site Support

Join Plaid, a company dedicated to unlocking financial freedom for everyone. As a TechOps Site Support team member, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. You will ensure seamless collaboration, resolve in-office hardware and tech needs, manage hardware operations, and support remote teammates. This role offers opportunities for growth and development in various areas of technology and operations.

• Design, build, and support a first-class computing environment that keeps the business secure and employees productive.
• Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly, enabling seamless collaboration.
• Track and manage on-premise IT and AV inventory, ensuring the team is equipped with the necessary tools.

• Strong problem-solving skills with a collaborative, user-focused mindset
• Hands-on experience with basic network infrastructure and office hardware troubleshooting
• Experience assisting presenters and running live support for small and large-scale meetings
• Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems
• We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!