People & Culture Operations Partner

Join SmartBear as a People & Culture Operations Partner, where you will play a key role in supporting various P&C programs, benefits administration, employee engagement, and compliance with employment requirements. You will collaborate with colleagues across global offices and have the opportunity to make a significant impact on the employee experience.

• Assurer la gestion et le soutien des programmes clés en matière de personnes et de culture, y compris les avantages, les congés, la gestion des performances et l'engagement des employés.
• Fournir un soutien opérationnel pour les programmes d'avantages sociaux aux États-Unis et soutenir l'administration des avantages à l'échelle mondiale.
• Collaborer avec les collègues des ressources humaines à travers les bureaux mondiaux de l'entreprise pour aligner les processus et offrir une expérience employé cohérente.

• Excellent verbal and written communication skills, with the ability to build trust with employees, managers, vendors, and cross-functional partners
• A self-starter mindset, with the confidence to identify gaps, propose improvements, and independently drive projects forward across a global, distributed team
• Strong analytical and problem-solving skills, including advanced Excel capability and proficiency with Microsoft Office applications
• Strong organizational skills, attention to detail, and time management, with the ability to manage competing priorities in a fast-paced environment
• 3–5+ years of experience in an HR Coordinator, HR Generalist, People Operations, or similar People & Culture role, with proven experience supporting a global or distributed workforce and a strong focus on employee-facing responsibilities
• Comfort working as part of a global P&C team, with occasional flexibility to overlap with colleagues across Europe and India
• An AI-savvy mindset, with genuine curiosity about how AI and emerging technology can streamline P&C operations, reporting, and the day-to-day employee experience
• A strong understanding of HR compliance principles, benefits administration, leaves of absence, and employee relations fundamentals, with the ability to research and apply local employment requirements in partnership with internal and external experts
• Experience with HRIS and payroll systems such as BambooHR and ADP is preferred