Marketing & Sales Operations Lead

Join our Revenue Operations team as the Marketing & Sales Operations Lead. In this role, you will partner with Marketing, Business Systems Transformation, and Finance to support Go-To-Market insights, CRM system updates, data accuracy, and operational initiatives to drive pipeline and ARR growth. You will serve as a trusted advisor to Marketing teams, own marketing metrics and KPIs, and ensure data hygiene and reporting accuracy across the marketing funnel. This position offers flexible working, life insurance, critical illness cover, income protection, a pension plan, maternity and paternity leave, a car allowance, job training and professional development, 22 days of holiday (excluding bank holidays), work from home opportunities, and health insurance.

• Serve as a trusted advisor and operations lead to Marketing teams, owning Marketing leading and lagging indicators.
• Coordinate regular cadences across marketing teams, educating and supporting them in analyzing and recalibrating their strategic goals.
• Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics.

• Experience working in multinational organizations a plus
• Demonstrable experience owning Marketing performance analysis end to end — not just supporting them
• Track record of working hands on with marketing data infrastructure — CRM (SFDC, HubSpot), automation tools (Marketo, Pardot), and a BI layer — and using it to produce reports and influencing decisions
• 5+ years of experience across Sales, Marketing or Business Operations in a SaaS B2B environment
• Comfort with SQL or equivalent enough to pull your own data or validate a dashboard
• Ability to build a model and explain it: you can construct the marketing impact analysis and walk a CMO through it clearly
• Clear, concise communicator: your outputs are decision-ready, not data dumps
• High motivation for continuous improvement and ability to drive impact
• Experience building dashboards and queries in a BI tool (Tableau CRM is a plus) or not afraid to learn, highly proficient in Excel
• Bachelor's degree in Business Management/Administration
• Credible in the room with senior stakeholders — you push back with data, not just opinion
• Structured thinker who can translate a complex problem ('our campaign results are low’ ) into a framework, a model, and a recommendation
• Comfortable with ambiguity and able to define the right question before answering it