Revenue Operations Lead

Join our Global Revenue Operations team as a Revenue Operations Lead. In this role, you will partner with Go-To-Market teams, HR, and Finance to support Go-To-Market planning, sales process optimization, CRM system updates, data accuracy, and driving operational initiatives to drive ARR growth. You will be responsible for customer segmentation, metrics tracking, annual planning, marketing analysis, sales analytics, and implementing best practices. This position offers flexible working, life insurance, critical illness cover, income protection, a pension plan, maternity and paternity leave, a car allowance, job training and professional development, 22 days of holiday (excluding bank holidays), work from home opportunities, and health insurance.

• Partner with Go-To-Market teams, HR, and Finance to support Go-To-Market Planning, Sales Process Optimization, CRM System updates, and operational initiatives to drive ARR growth.
• Produce actionable reporting and analysis to drive strategy and day-to-day tactics, serving as a trusted advisor and sales operations lead to different GTM and leadership teams.
• Develop, track, and manage the metrics/KPIs and insights of leading and lagging indicators of GTM performance, and partner with Sales/Channel/Marketing/Finance to build annual planning.

• Experience working in multinational organizations a plus
• Track record of building financial or GTM models that were actually used to make decisions at VP or C-level
• Demonstrable experience owning territory design, quota setting, or capacity planning — not just supporting them
• 5+ years of experience in Sales Operations or Business Operations
• Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc. ; high growth startup experience a plus
• High motivation for continuous improvement and ability to drive impact
• Bachelor's degree in Business Management or Finance concentration a plus
• Comfortable with ambiguity and able to define the right question before answering it
• Experience building dashboards and queries in a BI tool (Tableau CRM is a plus) or not afraid to learn, highly proficient in Excel
• Ability to build a model and explain it: you can construct the forecast accuracy analysis and walk a CRO through it clearly
• Structured thinker who can translate a complex problem ('our territory design is broken') into a framework, a model, and a recommendation
• Credible in the room with senior stakeholders — you push back with data, not just opinion
• Clear, concise communicator: your outputs are decision-ready, not data dumps