Account Manager (Private Equity)

Join Thrive, a leading managed services provider, as an Account Manager focused on driving growth in local, regional, and national markets. In this role, you will build and maintain strong relationships with key client stakeholders, identify upsell and cross-sell opportunities, and serve as a trusted advisor to customers. You will also manage a healthy sales pipeline, prepare proposals and quotes, and partner closely with internal teams to design solutions that align with customer requirements.

The ideal candidate will have a proven track record in account management, strong communication skills, and a passion for delivering value to customers. - Conduire la croissance des revenus au sein des comptes assignés en identifiant les opportunités de vente incitative, de vente croisée et d'expansion. - Établir et maintenir des relations solides avec les parties prenantes clés des clients pour comprendre leurs objectifs commerciaux, leurs défis et leurs besoins technologiques. - Agir en tant que conseiller de confiance pour les clients en articulant la proposition de valeur de Thrive et en recommandant des solutions par le biais d'une approche de vente consultative. - The ideal candidate is highly motivated, goal-oriented, and committed to continuous improvement, with the ability to work independently in a fast-paced, dynamic environment - Because this role requires a consultative sales approach, candidates should bring strong communication and relationship-building skills, business and technical aptitude, and the ability to collaborate effectively across internal teams - A passion for delivering value to customers, growing revenue, and deepening knowledge of the business is essential for success in this role - Strong experience managing customer relationships and building credibility with decision-makers and executive-level stakeholders - Preferred: experience supporting contract renewals, pricing discussions, and proposal development - Proven track record of achieving or exceeding revenue targets and growing existing customer accounts through expansion, upsell, or cross-sell strategies - Highly organized with strong follow-through, time management, and the ability to manage multiple priorities in a fast-paced environment - Strong business acumen and comfort discussing technology, managed services, cybersecurity, cloud, or related IT solutions - Collaborative, customer-focused, and able to work effectively across sales, technical, delivery, and support teams - Excellent verbal and written communication skills, including strong presentation, proposal, and negotiation capabilities - Preferred: experience in managed services, technology services, SaaS, telecommunications, or other recurring-revenue business models - Demonstrated ability to uncover client needs, navigate objections, and recommend solutions that align with business goals and outcomes - 3+ years of successful experience in account management, consultative sales, business development, or technology solution sales - Experience maintaining accurate pipeline activity, account plans, and sales forecasts in or a comparable CRM platform - Strategic Thinking:

Looks beyond immediate needs to identify expansion opportunities, anticipate risks, and support long-term account success - Business Acumen: Understands customer priorities, market dynamics, and how Thrive’s solutions create business value - Organization and Follow-Through: Manages multiple accounts, commitments, and pipeline activity with discipline, accuracy, and attention to detail - Communication and Influence:

Communicates clearly and professionally, leads productive conversations, and influences decisions with confidence and credibility - Relationship Management: Builds trust, strengthens client partnerships, and maintains credibility with key stakeholders over time - Ownership and Accountability: Takes responsibility for account health, revenue performance, and delivering on commitments - Problem Solving and Resilience:

Approaches challenges with a solution-oriented mindset, stays composed under pressure, and adapts to changing customer needs - Collaboration: Works effectively across sales, technical, delivery, and support teams to deliver a strong customer experience - Customer Focus: Prioritizes responsiveness, service quality, and long-term customer value to support retention and growth - Consultative Selling:

Understands customer needs, asks thoughtful questions, and recommends solutions that align with business goals and outcomes