IT Operations Engineer (Asset Management)

Join Anthropic, a leading AI safety and research company, as an IT Operations Engineer. In this role, you will develop and manage our global asset management and hardware lifecycle program across multiple offices. You will work closely with various teams within the IT, Security, and business operations organizations. Your responsibilities will include developing the global asset management strategy, implementing and administering the asset management tool, managing inventory, and supporting hardware purchasing. You will also run day-to-day operations for the corporate mobile program.

• Développer et mettre en œuvre une stratégie mondiale de gestion des actifs, y compris le modèle de cycle de vie et le modèle de données.
• Sélectionner, mettre en œuvre et administrer l'outil de gestion des actifs, définir son modèle de données et ses intégrations.
• Établir l'inventaire de référence à travers les systèmes et le maintenir précis, de la réception à l'élimination.

• Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment
• Have managed reseller or vendor relationships for hardware purchasing and asset disposal
• Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
• Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance
• Write things down: runbooks, how-to guides and knowledge base articles
• Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work
• Have experience using AI tools to improve personal or team productivity
• Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets
• Have supported a corporate mobile program or carrier account
• Have basic scripting experience (Bash or Python) for inventory or reporting automation