Billing Specialist

Join Wandercraft, a pioneering company in the field of robotics and healthcare. As a Billing Specialist, you will play a crucial role in ensuring access to innovative care by managing end-to-end billing and reimbursement processes for personal exoskeletons and physical therapy practices. You will work closely with clinical operations, revenue cycle partners, and external stakeholders, and contribute to the company's mission of improving access to advanced healthcare solutions.

• Conduct discovery calls during patient intake to determine whether candidates qualify for personal exoskeletons, and support benefits verification and prior authorization processes.
• Prepare, submit, and track claims related to personal exoskeleton devices, manage payer correspondence, denials, and appeals.
• Support billing operations for affiliated physical therapy practices, including charge capture, claims submission, and payment posting.

You are proactive, detail-oriented, and comfortable managing multiple priorities in a dynamic environment. You work well independently while collaborating closely with cross-functional teams. You are highly organized, adaptable, and bring a thoughtful, solutions-oriented approach to complex reimbursement challenges.

Strong written and verbal communication skills are essential, as this role involves frequent interaction with internal stakeholders and external payers. Most importantly, you are team-oriented and passionate about the company's objectives.

Required skills:

• Bachelor’s degree required

• Experience in healthcare billing, reimbursement, or revenue cycle management strongly preferred

• Familiarity with claims submission, denials, appeals, and benefits verification

• Ability to interpret payer policies and reimbursement guidelines

• Strong organizational skills and attention to detail

• Experience working with physical therapy billing and/or DME reimbursement is a plus

• Healthcare billing and reimbursement workflows - Autonomous level

• Ability to interpret payer policies and coverage criteria - Autonomous level

• Strong data tracking and organizational skills - Autonomous level

• Clear, professional communication skills - Autonomous level

• Manage complex workstreams and implement sustainable solutions - basic knowledge

• Ability to support scalable billing processes - basic knowledge

• Experience coordinating billing activities across multiple payers and stakeholders - basic knowledge

Type of contract: At Will

Compensation: $50,000 – 60,000

Schedule: Full-time (40 hours/week)

Benefits:

• 4 weeks PTO

• Medical, dental and vision healthcare

• 401(k)

Location: Remote or Hybrid (Wandercraft HQ: 345 Park Avenue South, New York, NY 10010)