Technical Account Manager

Join Coralogix as a Technical Account Manager, where you'll play a crucial role in the customer journey by leading the technical onboarding process and ensuring long-term success. You'll manage complex implementations, resolve technical challenges, and engage with stakeholders at all levels. This is a senior-level position that requires a strong technical background and customer-facing experience.

• Lead the onboarding process for new customers, ensuring a smooth implementation and rapid time-to-value.
• Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations.
• Establish relationships and engage with technical counterparts to drive product adoption, advocating for customer needs within Coralogix.

• Strong technical background in DevOps, Cloud, Kubernetes, Containers/Docker
• +3 years experience in a account management , customer success managers or customer-facing technical role
• BSc degree in Computer Science / Engineering - advantage
• Excellent communication skills in English, both written and verbal
• Hands-on experience with technical integrations and complex troubleshooting
• Strong knowledge of the Monitoring, Observability, Log Management, and SIEM markets
• Strong presentation skills, with the ability to communicate effectively and build credibility with technical and executive stakeholders
• Experience in SAAS B2B software companies - advantage
• Hybrid work model: 2–3 days per week from our Dallas office
• We’re seeking candidates who are hungry, humble, and smart