Senior Product Manager (Scale Test)

Join Salesforce as a Senior Product Manager for Scale Test, a high-impact role at the intersection of platform engineering, enterprise customer success, and AI-driven testing innovation. You will be the strategic owner of the Scale Test product, deeply understanding customer needs and driving its growth. Responsibilities include managing the product roadmap, collaborating with various teams, and representing Scale Test in customer conversations and internal reviews.

• Serve as the primary PM interface for enterprise customers running Scale Test, working closely with them through complex, time-sensitive testing windows to gather deep technical feedback.
• Own the prioritized roadmap for Scale Test — covering test plan creation, test scheduler, test execution, load generation, UI script recorder/builder, and AI-powered features.
• Define and drive the Agentforce testing strategy — understanding how customers build and validate Agentforce implementations at scale and driving features to support their go-lives.

• Agentic testing experience — you've built or managed products that test AI agents, agentic workflows, or autonomous systems; you understand how to validate quality, reliability, and performance for non-deterministic AI systems
• Demonstrated experience owning complex, technically deep products end-to-end — from discovery through launch and iteration
• Prior experience with performance testing, load testing, or developer tooling products (e.g., LoadRunner, JMeter, or similar)
• Excellent communication and storytelling skills — equally comfortable in an engineering sprint review, a customer-facing demo, and an executive business review
• Experience with testing/observability/monitoring products — you've built or managed products in the DevOps toolchain (load testing, APM, observability, CI/CD, test automation)
• Strong technical fluency — ability to engage meaningfully with engineering on infrastructure, load generation, APIs, and system design without needing to code
• 7+ years of Product Management experience, with at least 4+ years in a B2B SaaS or platform product role
• Deep technical fluency across performance testing, load generation, cloud infrastructure (AWS, Kubernetes), and SaaS architecture — able to engage deeply with engineering teams and communicate clearly to executive audiences
• Bachelor's degree in Computer Science, Engineering, or technical field; MBA or Master's degree in Business, Product Management, or related field a plus
• Track record of working directly with enterprise customers to surface insights and drive product improvements — ideally in performance-sensitive or platform contexts
• Ability to operate autonomously in ambiguous, fast-moving environments and make high-quality decisions with incomplete information
• Deep knowledge of Salesforce platform — multi-tenant SaaS architecture, sandboxes (Full Copy, Partial Copy, Developer), Hyperforce, governor limits, metadata model, Apex/LWC performance
• Hands-on exposure to Agentforce, Hyperforce, Salesforce Platform, or adjacent Salesforce products
• Experience with Salesforce developer tooling or platform products — DevOps Center, Code Analyzer, Optimizer, CLI, VS Code extensions, or similar DX products
• Understanding of Agentforce testing needs — what metrics matter (prompt latency, action execution time, LLM error rates, agent success rate, reasoning quality), how to measure quality at scale
• Experience working with Partners (ISVs / SIs) and managing partner-driven product requirements
• Familiarity with GovCloud / public sector requirements including FedRamp or equivalent data residency standards
• Passion for democratizing developer tooling — making complex workflows accessible to non-engineers through low-code and AI-guided experiences (Vibe Testing)
• BS or MS in Computer Science, Engineering, or a related technical field (or equivalent experience)
• Experience driving Pilot-to-GA product launches with strong customer feedback loops