Staff Product Manager (AI & Data Foundations)

Join Plaid as a Staff Product Manager (AI & Data Foundations) and play a key role in shaping the future of data infrastructure and AI. In this position, you will define the vision and roadmap for shared platforms that power data and AI development across the company. You will collaborate with engineers to design and ship foundational capabilities, enhance internal developer experience, and drive platform evolution. Strong communication and cross-functional leadership skills are essential, as you will be working with various teams to identify shared needs and embed foundational AI and data capabilities across Plaid.

• Defining the vision, roadmap, and success metrics for shared platforms that power data and AI development across the organization.
• Partnering with data, ML, and platform engineers to design and ship foundational capabilities spanning AI infrastructure, developer tooling, data platforms, pipelines, quality, and governance.
• Building platforms that internal teams choose to use, developing a deep understanding of internal users, removing friction from common workflows, and measuring success through adoption, developer velocity, reliability, and quality.

• Demonstrated success operating in ambiguous, early-stage environments, turning loosely defined problems into decisions, shipped capabilities, and measurable adoption or impact
• Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks
• Strategic and executional range. Skilled at setting the long-term vision while also delivering near-term experiments, specs, prototypes, and launches
• Commitment to responsible AI and transparency, especially in regulated or high-trust domains
• Ability to operate in a fast-paced startup environment
• Deep technical fluency in modern data and AI/ML systems, including how data is stored and processed and how models are developed, evaluated, deployed, and monitored. You can engage deeply with engineers and data scientists on architecture and technical trade-offs without needing to be the engineer in the room
• [Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk
• 8+ years of product management experience including direct experience building AI/ML platform systems, applied intelligence products, or other data infrastructure from concept to production
• [Nice to Have] Experience building AI developer tooling in production
• [Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production
• Strong communicator and cross-functional leader who can translate complex technical concepts into clear narratives to drive decisions for technical and non-technical stakeholders
• We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!