Operations Analyst

Join Fastly's Executive Planning & Operations team as an Operations Analyst. In this role, you will partner with leadership across various departments to develop and manage engineering, financial, and technical processes. You will also operationalize emerging processes, instill discipline within the Product and Engineering teams, and champion tooling and process improvements. This position requires strong attention to detail, effective communication skills, and a focus on results. Benefits include generous parental leave, health and wellness coverage, retirement plans, and opportunities for learning and growth.

• Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others.
• Operationalize and mature emerging processes around FinOps and cloud spend management.
• Champion tooling and process improvements that help the team and Fastly scale.

• Strong action bias, preference for execution and incremental improvements
• Strong attention to detail within big picture context
• Demonstrated ability to lead team initiatives by influence
• A history of putting structure around ambiguity
• Experience effectively communicating across multiple levels including distributed teams
• Focus on results and outcome, not just process for process sake
• 4+ years in business operations or other key functions including business process improvement, and product or engineering teams (bonus points for both)
• Ability to document and train a variety of stakeholders on new and revised processes
• Ability to ​​independently plan and execute on multiple strategic initiatives or projects
• Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies
• Experience leveraging AI to automate and scale
• Experience presenting to executives and leadership
• Experience working with engineering in a Tech organization