Program Manager (Talent Acquisition Operations)

Join our team as a Program Manager for Talent Acquisition Operations. In this hybrid role, you will define, design, and execute strategic TA Operations roadmaps, serve as the strategic partner and system administrator for TA technology platforms, drive continuous improvement of our TA technology stack, and oversee testing and troubleshooting of new tools, systems, and processes. You will also partner with TA Leads and TA Ops on various TA projects. This position offers a comprehensive benefits package, including medical, dental, and vision insurance, mental health support, competitive compensation, and a hybrid work model.

• Definir, diseñar y ejecutar hojas de ruta estratégicas para las operaciones de adquisición de talento que optimicen los flujos de trabajo de reclutamiento.
• Actuar como socio estratégico y administrador del sistema para las plataformas tecnológicas de adquisición de talento, aprovechando la automatización y las soluciones de IA.
• Colaborar con People Analytics y TA Operations para establecer métricas clave de adquisición de talento y derivar información procesable de conjuntos de datos complejos.

• Strong analytical ability to evaluate recruiting health, synthesize data using advanced spreadsheet/visualization tools, and influence executive stakeholders
• Deep functional expertise in Enterprise ATS administration (preferably Greenhouse), enterprise ticketing platforms (ServiceNow), and sourcing CRM tools
• 6 years of experience in Recruiting Operations, HR Program Management, or related operations roles in a fast-paced technology environment
• Proven track record of leading end-to-end TA programs, system implementations, and process optimization initiatives at scale
• Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis
• Proficiency with SQL, BigQuery, Tableau, or advanced data visualization platforms
• Experience navigating complex regulatory environments, global expansion projects, and employment compliance standards
• PMP, Six Sigma, or equivalent project management certifications