Manager of Sales Development (SMB)

Join Ramp, a fast-growing fintech company, as the Manager of Sales Development (SMB). In this role, you will lead a team of Sales Development Representatives, drive pipeline generation, and collaborate with various departments to achieve business objectives. You will also be responsible for hiring, onboarding, and training new SDRs, coaching them on effective prospecting techniques, and reporting on team performance to senior leadership. This position offers comprehensive benefits, including medical, dental, and vision insurance, a 401(k) with employer match, unlimited PTO, and more.

• Lead and evolve the SMB sales development motion by providing coaching, onboarding, training, and mentorship to the team.
• Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
• Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.

• High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
• Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
• Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
• Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
• Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
• Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
• A passion and excitement for hiring, with a thoughtful approach to team planning and development
• Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
• Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
• Experience at a high-growth startup
• Bachelor's degree from an accredited university
• Experience with financial services sales in a full cycle sales role