Global Solutions Engineer

Join Sophos, a global leader in cybersecurity, as a Global Solutions Engineer. In this highly visible role, you will provide senior technical leadership across our Managed Security Service Provider program and our expanding portfolio of AI security solutions. You will help MSSP partners design, launch, and scale differentiated managed security services powered by Sophos technologies. Additionally, you will serve as a global subject matter expert for Sophos AI security solutions, helping customers and partners understand, evaluate, and secure the use of AI across modern environments.

• Serve as the primary Solutions Engineer for Sophos’ global MSSP program and strategic partner opportunities, leading technical discovery, solution design, architecture workshops, demonstrations, and proofs of value.
• Help MSSP partners design, launch, and scale differentiated managed security services powered by Sophos technologies, advising on service architecture, integrations, automation, operational readiness, and repeatable service delivery.
• Act as a global subject matter expert for Sophos AI security solutions, leading demonstrations, workshops, and proofs of value that help customers and partners evaluate AI security risks and solutions.

• Strong knowledge of modern security operations, including MDR, XDR, SIEM, SOAR, endpoint security, cloud security, threat detection, incident response, and security integrations
• Deep understanding of MSSP business and technical models, including the requirements for delivering repeatable services to multiple customers
• Experience building labs, demonstrations, workshops, proofs of value, and technical validation environments
• Exceptional technical discovery, consultative selling, presentation, storytelling, demonstration, and written communication skills
• Experience supporting MSSP sales, partner engagements, service architecture, or managed security service development
• 8+ years of experience in Solutions Engineering, Sales Engineering, Security Architecture, security consulting, MSSP engineering, or a similar customer-facing cybersecurity role
• Ability to work with APIs, automation, cloud platforms, modern application architectures, Linux and Windows environments, networking, identity systems, and security telemetry
• Strong understanding of artificial intelligence, generative AI systems, AI application architectures, and the security risks associated with adopting and operating AI technologies
• Willingness and ability to travel up to 50% across North America and internationally
• Proven ability to lead complex, cross-functional technical engagements with partners, customers, and internal teams across multiple regions
• Hands-on experience deploying, configuring, integrating, operating, and troubleshooting cybersecurity products and tools
• Experience with Sophos technologies
• Relevant cybersecurity, cloud, architecture, or AI certifications
• Familiarity with cloud AI platforms, AI agents, model APIs, local or private models, open-source AI technologies, containers, Kubernetes, and DevSecOps practices
• Experience speaking at industry events, publishing technical content, or representing an organization as a cybersecurity subject matter expert
• Experience with scripting and automation using Python, PowerShell, Bash, APIs, or similar tools
• Direct experience working in a Security Operations Center, security engineering organization, incident response team, or cybersecurity leadership role
• Experience designing, operating, or bringing managed security services to market