Revenue Intelligence Operations Director (Sales)

Join our AMER Sales Operations team as a Sales Operations Director. In this senior individual contributor role, you will partner with the AMER sales leader to drive the operational engine behind the region's performance. You will define the forecasting and planning processes, lead the AMER forecast process, and shape the annual operating plan. You will also mentor experienced operations professionals and represent AMER in global Sales Operations forums. This role requires strong analytical skills, experience in sales operations or revenue operations, and the ability to drive complex, cross-functional programs through influence.

• Lead the operational engine behind the AMER region's performance, including forecasting, planning, and analysis.
• Own the AMER operating calendar, including weekly forecast calls, pipeline inspection, performance reviews, and QBRs.
• Lead the AMER forecast process end to end, including cadence, roll-up logic, and snapshot discipline, against the accuracy definition.

• Experience with Salesforce and the surrounding commercial technology stack
• Willingness to travel occasionally, both domestically and internationally, and work across time zones
• Proven ability to drive complex, cross-functional programs through influence rather than direct authority
• Credibility with senior sales leaders and highly effective written, verbal, and presentation skills
• Fluent in English
• Bachelor’s degree or equivalent experience; advanced degree in Economics, Mathematics, or Business Administration preferred
• Direct ownership of a regional or global sales forecast process, including forecast accuracy improvement
• Strong analytical rigor, including the ability to structure ambiguous problems, generate insight from quantitative analysis, identify data issues, and defend recommendations under challenge
• Direct ownership of an annual sales planning cycle, including segmentation, territory design, quota setting, and capacity modeling
• 10+ years in sales operations, revenue operations, or commercial strategy at a technology company (ideally SaaS), or in strategy or technology consulting
• Experience with AI-enabled productivity and automation tooling
• Experience building or improving forecast governance, pipeline hygiene, and sales operating cadences
• Experience partnering across Finance, Sales Compensation, Marketing, Revenue Operations, and Technology organizations
• Experience operating within complex global, matrixed organizations
• Experience leading organizational change, territory realignments, or sales force transformations