IT Lead

Join ClassDojo as the IT Lead, where you will be responsible for overseeing the entire IT function, including identity management, device management, SaaS governance, security operations, vendor management, and AI platforms. You will report directly to the CTO and manage a team of IT professionals. This is a remote position with opportunities for travel to San Francisco.

• Gérer et améliorer l'ensemble des opérations informatiques, y compris l'intégration et la désintégration des employés, le support et l'automatisation.
• Assurer la gouvernance et la conformité des outils SaaS, du budget informatique et des fournisseurs, en veillant à ce que les contrôles SOC 2 soient prêts pour l'audit.
• Diriger la gestion de l'identité et du cycle de vie des employés, en utilisant des systèmes tels qu'Okta et Google Workspace pour automatiser les changements d'accès.

• You have owned a production Mac fleet under MDM, including a migration or baseline rebuild
• You have administered ChatGPT and Claude (or comparable) for a company, use them daily, and have built automations that replaced manual IT work with a measurable result
• You have owned and operated IT alone at 200+ staff, including identity in Okta, Google Workspace, and Slack, and a HRIS-driven lifecycle that ran unattended
• You automate by default: script, API, log, admin console, and you can automate entire request categories
• You write documentation people follow and explain technical decisions to executives in two sentences
• You live in the US, East or West Coast, and can travel to San Francisco
• You support people directly and well, and can quote your own support numbers
• You have an ownership mindset and do not wait for perfect requirements or handoffs
• You have practical security judgment and have worked inside a SOC 2 environment
• Office buildouts, BYOD policy rollouts, international contractors, Windows and ChromeOS
• AWS IAM Identity Center and Terraform, or other config-as-code you could apply to Okta and Google