GTM Strategy & Operations (FDE)

Join Anthropic, a leading AI safety and research company. As the Strategy & Operations Lead for Forward Deployed Engineering (FDE), you will be responsible for building and executing the team's strategic plan, running business reviews, and shaping the commercial model. You will work closely with various teams, including Finance, Legal, and Revenue Operations, and will have a hands-on role in building models and dashboards. This is a unique opportunity to be at the forefront of AI development and make a meaningful impact.

• Responsable de la planification et de la gestion des opérations de l'équipe d'ingénierie déployée, y compris la gestion des effectifs et des capacités.
• Modélisation de la demande et de la capacité, construction de modèles de demande, de capacité et de dotation en personnel.
• Direction des examens commerciaux, définition des indicateurs de performance clés avec la direction de l'ingénierie déployée.

• Use AI tools in your own work today and want to push that much further
• Are comfortable working fast with imperfect data and simple processes that you improve as you go
• Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
• Have taken an unclear question to a recommendation, a decision and a process that other teams still use
• Earn the trust of senior technical and commercial leaders and can influence them without direct authority
• Have run planning cycles and business reviews for a senior leader and written the materials yourself
• Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
• Are excited about Anthropic's mission to build AI that is safe and beneficial
• Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
• Experience at an AI, cloud or developer infrastructure company
• Experience in a consumption or usage-based business, including tying services work to product usage
• 10+ years in GTM strategy and operations, business operations or consulting
• Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work
• Experience preparing materials for executive and board audiences
• Built the operations of a professional services or FDE team through a period of fast growth
• Worked on services pricing, statements of work and deal terms with Finance and Legal
• Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
• Experience with Salesforce and professional services automation (PSA) tools