Sales Operations Analyst (ADR)

Join Illumio, a leader in Zero Trust Segmentation, as a Sales Operations Analyst. In this entry-level role, you will support the Account Development Representative (ADR) team by improving prospecting workflows, developing outbound cadences, and finding efficiencies across the tech stack. You will also have the opportunity to learn modern go-to-market tools and AI alongside an experienced operations team.

• Learn the ADR workflow end to end, from lead assignment through to a qualified meeting, and document how it actually works today.
• Identify the steps that slow ADRs down or produce low quality pipeline, and work with the ADR managers to simplify or remove them.
• Build and maintain outbound cadences and sequence templates in the sales engagement platform, in partnership with ADR leadership.

• Strong written and verbal communication skills, with comfort working alongside a fast-moving, high-volume team
• Bachelor's degree required; an emphasis in Business, Marketing, Finance, or a related analytical field preferred
• Familiarity with a CRMsales engagement platform such as Outreach or Salesloft, or with prospecting data tools such as ZoomInfo, is a plus
• Curiosity about how systems and processes work, and the willingness to learn new tools quickly with guidance from senior team members
• Comfortable with MS Office Suite; working knowledge of Excel is helpful
• High energy level and passion in getting the job done right
• 0-2 years of experience in sales operations, marketing operations, account development, or a related business function; internship experience will be considered
• Disciplined attention to detail, highly organized, and thorough
• Ability to prioritize and manage several assignments at once with support from a hands-on manager
• Interest in applying AI tools to everyday business problems and a willingness to experiment with them