Business Control Manager

Join Chime as a Business Control Manager, where you will own the control strategy and business relationships for key portfolios. You will assess current control coverage, lead control design and implementation, and maintain reliable control records. This role requires strong execution and organization skills, as well as experience in business controls, regulatory compliance, and operational risk.

• Assumer la responsabilité de la stratégie de contrôle et de la couverture pour les portefeuilles assignés, en utilisant les activités commerciales, les exigences réglementaires, les contrôles existants, les lacunes et les dépendances pour établir des priorités.
• Évaluer les nouvelles initiatives et l'environnement existant par le biais d'examens des changements de processus ou de produit, des incidents, des plaintes, des constatations et des pratiques de contrôle actuelles.
• Diriger la conception et la mise en œuvre des contrôles avec les propriétaires commerciaux et de contrôle, en établissant des objectifs clairs, un périmètre, une propriété, des preuves, un traitement des exceptions, des plans de livraison et des critères de clôture.

• Strong execution and organization skills, including managing multiple workstreams, dependencies, decisions, exceptions, and control records within a GRC platform or comparable system of record
• Experience independently owning a complex portfolio or control environment, setting priorities, leading cross-functional decisions, and moving work from assessment through validated and documented closure
• Hands-on experience designing or enhancing controls with business, product, engineering, operations, or data teams and defining the evidence needed to demonstrate that controls operate as designed
• 7 or more years of experience in business controls, regulatory compliance, operational risk, audit, or a related discipline within financial services, fintech, or another highly regulated environment
• Sound knowledge of consumer financial protection and regulatory risk, including EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable frameworks
• Strong judgment, influence, and communication skills, including the ability to challenge senior partners constructively, work through competing priorities, translate complex requirements, and identify when leadership escalation is needed
• Demonstrated ability to evaluate business activities and control coverage, distinguish control gaps from documentation or mapping gaps, and develop practical responses