Business Control Manager

Join Chime as a Business Control Manager, where you will focus on control delivery for Growth Marketing and Chime Enterprise. You will partner with business and control owners to translate risk outcomes into practical controls, evaluate Chime's existing control environment, and drive assigned control workstreams through implementation and closure. This role requires strong communication, project management, and analytical skills, as well as experience in regulatory compliance and operational risk. Enjoy benefits such as medical, dental, and vision insurance, mental health support, financial planning assistance, and opportunities for social connection and celebration.

• Partner with business and control owners to translate agreed risk outcomes into practical controls that provide the right level of risk mitigation.
• Drive assigned control workstreams through implementation, validation, documentation, and closure, coordinating milestones, dependencies, evidence, and routine decisions.
• Evaluate Chime’s existing control environment by reviewing business activities, procedures, system capabilities, evidence, and current control records to identify controls already operating and potential coverage gaps.

• 4 or more years of experience in business controls, regulatory compliance, operational risk, audit, operations, or a related discipline within financial services, fintech, or another highly regulated environment
• Strong communication and influencing skills, with the ability to partner effectively with technical and non-technical stakeholders, challenge incomplete evidence or unclear ownership, and escalate material concerns with sound judgment
• Strong execution and project-management skills, including managing multiple workstreams, dependencies, decisions, and stakeholders while adapting to changing complexity, urgency, and team priorities
• Experience working in consumer financial services or another regulated environment, with working knowledge of regulatory and consumer protection risk frameworks such as EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable requirements
• Hands-on experience taking a control or process improvement from a defined problem or requirement through implementation, evidence review, documentation, and closure
• Strong analytical skills and experience evaluating business processes, requirements, incidents, and control records to understand what is operating, identify gaps, and determine where clarification or additional risk mitigation is needed