Director of Sales Commission

Join Bazaarvoice as the Director of Sales Commission, where you will lead the global strategy, plan design, execution, and analytics for our sales incentive compensation programs. You will serve as the subject matter expert and strategic partner to HR and Revenue leadership, bridging executive-level strategy with hands-on operational execution. This role offers a competitive salary, flexible work-from-home policies, and a range of benefits including mental wellness resources, paid sabbaticals, and a recognition-based culture.

• Lead the global strategy, plan design, execution, and analytics for sales incentive compensation programs.
• Oversee a distributed team of two individual contributors, driving high performance, continuous process improvement, operational efficiency, and strict payout accuracy.
• Partner closely with HR, Revenue, and Sales Operations to gather business inputs, align on role-based metrics, ingest quotas and territories, and ensure smooth plan rollout and policy enforcement.

• 8+ years of progressive experience in sales compensation or incentive management, including 5+ years of direct people management experience
• Strong business acumen to independently evaluate exception requests and provide firm, well-reasoned recommendations
• Deep expertise designing and administering incentive plans in B2B SaaS / recurring revenue environments, along with experience accounting for non-recurring revenue models
• An innovative mindset with a desire to experiment with and drive team adoption of emerging technologies and AI platforms (e.g., Claude)
• Player-Coach Mindset: Willingness to roll up your sleeves to perform detailed analytics and operational execution while guiding strategic direction
• Strong coaching and performance management capabilities suited for a distributed, remote team environment
• Superior verbal and written communication skills with a proven ability to present complex financial models, defend plan designs, and present quarterly business results to executive leadership (CFO, CRO, VPs)
• Experience partnering with HRIS systems and data pipelines (Workday to Everstage integration experience strongly preferred)
• Direct experience with commission management platforms (Everstage preferred, or equivalent SPM systems like CaptivateIQ, Spiff, Xactly). Advanced Excel skills for financial modeling
• Familiarity partnering with data teams on requirements for data warehousing and analytics platforms (Tableau and Snowflake experience is a plus)
• Operational understanding of Salesforce CPQ, deal flows, quote-to-cash processes, and complex contract mechanics (e.g., stair-steps, multi-year)