Senior SambaCloud Experience & Ecosystem

Join SambaNova, a leading AI technology company, as a Senior SambaCloud Experience & Ecosystem Lead. In this role, you will be responsible for creating a cohesive and recognizable brand experience for SambaCloud, managing the user journey, community and partner integrations, and cross-functional operations. You will work closely with Product and Engineering teams to ensure developers and managed customers have reliable access to the platform. This position requires strong program management skills, a deep understanding of APIs and cloud services, and a passion for creating exceptional user experiences.

• Posséder l'expérience de bout en bout de SambaCloud, y compris l'identité de marque, l'architecture de l'information, l'intégration des partenaires et les flux de travail.
• Développer et maintenir une feuille de route d'expérience priorisée qui relie les exigences des développeurs, de la communauté, des partenaires et des clients gérés.
• Collaborer avec l'équipe Produit et l'Ingénierie pour traduire les objectifs d'expérience en exigences d'infrastructure, de plateforme, de sécurité, de fiabilité et de publication.

• High ownership and calm execution when timelines are tight and the experience must work
• Experience coordinating complex technical delivery against clear milestones, acceptance criteria, and measurable outcomes
• Strong understanding of APIs, cloud services, developer onboarding, model serving, and the workflows developers use to build AI applications
• 7+ years of experience in developer experience, technical product management, technical program management, cloud platforms, ecosystem programs, solutions engineering, or a related role
• Track record of coordinating complex releases, integrations, or demos across engineering, product, operations, marketing, and customer-facing teams
• Demonstrated experience owning a digital product or platform experience across user journeys, brand expression, integrations, releases, and operational readiness
• Excellent program management, written communication, stakeholder leadership, and risk-management skills
• Ability to test developer workflows hands-on, identify root causes, write clear requirements, and make practical prioritization decisions
• Experience with AI inference platforms, OpenAI-compatible APIs, large language models, agentic applications, or model playgrounds
• Experience owning developer portals, API consoles, SDKs, sample applications, credentials, usage visibility, or sandbox environments
• Experience designing or governing brand and user experience across a developer-facing product
• Familiarity with service reliability, incident workflows, observability, security reviews, and operational readiness for cloud products
• Experience supporting managed enterprise customers, high-visibility product launches, executive demonstrations, developer events, or customer proof-of-concepts
• Familiarity with delivery governance, acceptance criteria, change control, and performance reporting