Marketing Operations Manager

Join our team as a Marketing Operations Manager, where you will be the architectural guardian and efficiency engine of our marketing technology ecosystem. You will own the overarching architecture, functional health, and utilization of our MarTech stack, serving as the primary technical architect of our core Marketing Automation Platform (Marketo). Your responsibilities will include designing and optimizing self-serve campaign operation frameworks, governing the MarTech stack, and enabling functional super-users across marketing. This role requires deep hands-on Marketo experience and a proven track record in marketing operations and systems architecture.

• Assurer l'architecture globale, la santé fonctionnelle et l'utilisation de notre pile MarTech, en tant qu'architecte technique principal de notre plateforme d'automatisation marketing (Marketo).
• Concevoir, construire et optimiser des cadres d'opération de campagne en libre-service qui permettent aux super-utilisateurs fonctionnels de déployer des campagnes de manière autonome.
• Former, certifier et soutenir les administrateurs fonctionnels dans les différentes unités commerciales pour garantir que l'exécution décentralisée respecte les normes centralisées.

• Deep, hands-on Marketo experience is required for this role
• Experience: 3+ years in Marketing Operations, Systems Architecture, or MarTech Management in a growth-stage B2B SaaS environment
• Marketo Mastery (Required): Advanced Marketo administration experience is 100% required (Marketo Certification preferred). Candidates without hands-on Marketo expertise will not be considered. Deep technical knowledge of Marketo program architecture, tokenized templates, global forms, deliverability, and Marketo-Salesforce CRM sync management is essential
• Stack Architecture Experience: Hands-on experience integrating, auditing, and governing multi-tool stacks (webinars, CMS, ABM, event capture, direct mail, social tools)
• Leadership: Self-directed problem solver capable of auditing technical systems, driving vendor conversations, and leading operational change management across marketing teams
• Process & Automation First Mindset:
• Proven track record of replacing manual campaign ticket queues with scalable, self-serve operational models and automated QA checks
• Strong technical documentation skills with a passion for teaching, enabling, and certifying non-technical stakeholders