Sales Engineer (Commercial)

Join PermitFlow as a Sales Engineer - Commercial, where you'll be the dedicated solutions and program partner for our Commercial segment. This role consolidates complex permitting tasks into a single function, allowing our Account Executives to focus on sales. You'll partner closely with Sales, operationalize workflows, run program management for live pilots and accounts, generate customer-facing data and reporting, be the billing and accounting liaison, drive customer enablement, build solution and enablement assets, and collaborate cross-functionally. Success will be measured by increased AE selling capacity, health and on-time delivery of pilots and programs, reduction in billing and invoicing friction, quality and reach of customer enablement, contribution to expansion within target accounts, and strength of internal and customer relationships.

• Consolidate the work of Account Executives by managing complex commercial permitting programs, allowing them to focus on sales.
• Act as a subject-matter expert in commercial construction and permitting, providing guidance and support throughout the sales cycle.
• Design and implement workflows that align platform capabilities with customer goals, ensuring successful program delivery and customer satisfaction.

• Customer Enablement Lead. You can teach a diverse set of stakeholders how to use a platform and build the training content that scales it
• Domain Expert. Deep understanding of commercial construction, permitting, or pre-construction workflows. You've pulled permits, sat across from a building department, run a permit ops team, or worked inside the trades — and contractors, builders, and developers believe you've done their job before
• Workflow Designer & Solution Creative. Skilled at mapping customer processes, identifying bottlenecks, and designing elegant, scalable solutions across multi-scope commercial programs
• Cross-Functional Operator. Works fluidly across Sales, Product, Operations, Implementation, and Customer Success to align on deliverables and ensure success
• Technical Translator. Able to bridge customer pain points and product capabilities, simplifying complex permitting and operational reality for executive audiences
• Builder Mentality. Thrives in ambiguity and enjoys creating structure, content, and processes from scratch
• Sales Partner. Experienced supporting (not replacing) sales teams through discovery, scoping, and solution validation. You advance the deal without trying to own the close
• Mission-Driven. Energized by fixing the fragmented pre-construction process and transforming how America builds
• Program & Project Manager. You keep complex, multi-stakeholder programs on track — holding ops teams, architects, and GCs accountable to deadlines, surfacing risk early, and driving accountability across third parties