Partnership Manager (Data Partnerships)

Join Plaid as a Partnership Manager, where you will be the primary strategic and business point of contact for a portfolio of our largest Financial Institution partners. You will own the end-to-end strategy and execution of core business goals, build relationships with stakeholders, and partner with Technical Leads to pitch new solutions. You will also help define our strategy for transforming Plaid's position in the financial services industry and serve as the escalation point for business and technical incidents. This role requires 6-10+ years of experience in partnerships, strategy, business operations, or a similar role, and excellent project management and communication skills.

• Lead and manage strategic relationships with financial institution partners, owning the end-to-end strategy and execution of core business goals.
• Cultivate and deepen relationships with key stakeholders within financial institutions, supporting them on their digital transformation journey.
• Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with financial institutions.

• Ability to work under pressure, deadlines and navigate unexpected roadblocks
• Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies
• 6 - 10+ years of experience in a partnerships, strategy, business operations, or similar role
• Ability to understand technical and product concepts
• Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports
• Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines
• Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues
• We encourage you to apply to a role even if your experience doesn't fully match the job description