Senior Business Operations Manager

Join WHOOP, a leading performance optimization company, as a Senior Manager of Business Operations. In this high-impact role, you will lead strategic initiatives across the Operations organization, translating complex business problems into actionable plans and driving cross-functional alignment. You will partner closely with senior leaders, develop clear executive communications, and identify opportunities for process improvement. This position offers a competitive salary, stock options, and a comprehensive benefits package, including flexible vacation, paid parental leave, and wellness incentives.

• Lead high-priority, high-visibility strategic initiatives across Operations from scoping through execution and measurable outcomes.
• Translate ambiguous business objectives into clear strategies, workplans, milestones, decision points, and success measures.
• Drive complex cross-functional programs spanning Operations, Product, Hardware, Finance, Legal, Commercial, and Corporate Strategy.

• This is a role for a highly adaptable operator who creates clarity, builds momentum, and thrives in a fast-paced environment where priorities and projects are constantly evolving
• Highly adaptable and comfortable changing approach as priorities, information, and business needs evolve
• Demonstrated success leading multiple complex, cross-functional initiatives in fast-paced and highly ambiguous environments
• 8+ years of experience in Business Operations, Strategy, Consulting, Program Management, or a related field
• Strong strategic thinking and systems-level problem solving, with the ability to connect individual initiatives to broader business priorities and downstream impacts
• Strong team-first mentality and low-ego collaboration style, with the credibility to build trust across a wide range of functions and leadership levels
• Excellent executive communication and storytelling skills, including the ability to distill complex topics into clear recommendations, tradeoffs, and decisions
• Strong analytical and business judgment, with the ability to partner with Analytics and Finance and translate data into actionable insights
• High degree of ownership, urgency, and resilience; willing to push through ambiguity, obstacles, and competing priorities to deliver results
• Proven ability to influence, challenge, and align senior leaders without relying on formal authority
• Exceptional project and program management skills, with the ability to create structure, maintain momentum, and drive accountability across senior stakeholders
• Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply