Manager of Account Manager (Growth)

Join Ramp, a fast-growing fintech company, as the Manager of Account Manager (Growth). In this role, you will lead a team of 5-8 Account Managers, each responsible for a book of approximately 3,000 emerging and SMB customers. You will be responsible for building and executing a strategy to capture growth opportunities within this segment, managing quota performance and pipeline generation, and representing Account Management cross-functionally. This is a build role, not a maintain role, and your success will be determined by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.

• Construire et diriger une équipe performante de gestionnaires de comptes, en établissant des normes élevées en matière de culture, de moral et d'exécution quotidienne.
• Gérer la performance de l'équipe en matière de quotas et de génération de pipeline, en atteignant les objectifs d'activation des dépenses, d'activation des produits, de rétention et d'expansion.
• Recruter et développer la prochaine génération de gestionnaires de comptes, en les formant sur le produit, les personas d'acheteurs, la concurrence et les outils.

• High agency and adaptability - no two days are the same, and the only constant is change
• Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
• Ability to articulate contractual, technical, and financial value to customers, including executive leaders
• A genuine passion for hiring, with a thoughtful approach to team planning and development
• Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
• A desire and willingness to jump headfirst into complex, challenging problems for the good of the business
• Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
• Strong collaboration and influencing skills, backed by excellent communication and presentation ability
• Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)