Vice President of Product (Monetization, Identity & Core Services)

Join Crunchyroll, a leading anime streaming service, as the Vice President of Product for Monetization, Identity & Core Services. In this executive role, you will be responsible for the strategy, roadmap, and outcomes of Crunchyroll's identity, access, monetization, payments, billing, and foundational consumer services. You will work closely with various teams, including Product, Engineering, Design, Data, Finance, Legal, Privacy, Security, Trust & Safety, Customer Experience, Marketing, and Business Development. Your success will be measured by growth in paid members, premium conversion, checkout conversion, and revenue, as well as improvements in payment approval, renewal success, and localized payment adoption.

• Definir la estrategia del producto para la monetización de suscripciones, el proceso de pago, la fijación de precios, las ofertas y la gestión de suscripciones.
• Mejorar el viaje de extremo a extremo desde la intención hasta la conversión, la activación, la renovación y la reactivación.
• Expandir la cobertura de métodos de pago en mercados estratégicos mientras se preserva una plataforma global coherente.

• Deep understanding of subscription economics, payment processing, billing, PSPs, payment orchestration, fraud, identity, authentication, and account systems
• A proven record of improving conversion, retention, revenue, payment performance, or consumer platform adoption
• Passion for anime, fandom, and creating experiences that help fans join, stay, and return
• Demonstrated ability to influence Engineering, Finance, Legal, Security, Trust & Safety, CX, Marketing, and executive stakeholders
• Experience leading multiple product domains and senior product managers in a global, high-scale environment
• Exceptional communication, organization-building, and executive decision-making skills
• Experience building reusable platform capabilities across multiple products, devices, markets, and partner channels
• Strong judgment balancing fan experience, growth, reliability, security, privacy, compliance, and cost
• 10+ years of product management experience, including significant leadership of consumer platforms, subscription products, monetization, payments, identity, or related services
• Strong analytical ability and experience establishing metrics, dashboards, experimentation, and operating mechanisms