Director of Global PMO

Join Crunchyroll as the Director of Global PMO, where you will lead the Global PMO within Operational Excellence and Transformation. You will establish common standards, tools, governance, and reporting while directly providing program leadership for Crunchyroll’s highest-priority initiatives. Your role will involve leading the day-to-day Global PMO, overseeing high-priority cross-functional programs, establishing governance and risk management, maintaining portfolio visibility, defining PM standards and tools, building cross-functional alignment, and driving outcomes and continuous improvement. You will report to the Senior Director, Global PMO & Transformation.

• Lead the Global PMO within Operational Excellence and Transformation, establishing common standards, tools, governance, and reporting for complex cross-functional programs.
• Provide program leadership for Crunchyroll’s highest-priority initiatives, turning ambiguous priorities into integrated plans and driving teams to measurable outcomes.
• Build strong partnerships across Regional teams, Content, Marketing, Product, Finance, Legal, Engineering, Business Development, and other functions to ensure programs have the right analytical support and sustainable handoff.

• 5+ years of experience managing program managers
• Exceptional executive presence, communication, analytical synthesis, and stakeholder-management skills, with the ability to create clarity, influence senior leaders, and drive accountability across teams without relying on direct authority
• Proven track record delivering complex, multi-workstream programs from ambiguity through implementation, including initiatives with global or regional stakeholders and significant business, operational, and technology dependencies
• Experience with project management tools (i.e. Asana, JIRA, etc.)
• 12+ years of professional experience in program/project management, business operations, strategy, transformation, or management consulting, including significant experience leading large cross-functional programs and managing project or program-management professionals
• Deep expertise in integrated planning, program governance, portfolio management, RAID management, executive reporting, and decision/escalation mechanisms, with demonstrated experience designing or scaling PMO standards and operating practices
• Demonstrated experience building and scaling global programs, operating models, or PMO frameworks from the ground up—including establishing the governance, processes, tools, and cross-functional alignment needed to drive consistent execution across regions
• Experience in media, entertainment, streaming, digital platforms, or technology, with exposure to content, marketing, localization, or digital supply-chain operations
• Experience with large-scale business transformation, operational excellence, management consulting, and/or change-management programs
• Experience working across global and regional operating models and with technology-enabled transformation, including automation or AI initiatives delivered in partnership with enterprise technology teams