Senior Manager of GTM Operations

Join Motive's GTM Intelligence & Operations team as a Senior Manager of GTM Operations. In this role, you will lead a team of systems administrators and program owners responsible for our end-to-end GTM SaaS stack, including Salesforce and various integrations. You will own the stack's roadmap, architecture, budget, and licensing, and partner with multiple teams to deliver our biggest GTM initiatives. The ideal candidate has 10+ years of experience in GTM operations or sales/revenue operations, with a proven track record of leading major GTM tool evaluations and implementations. This is a remote position for candidates located in North America.

• Diriger une équipe d'administrateurs de systèmes et de responsables de programmes, en définissant des priorités claires et en développant chaque membre en tant qu'expert de confiance.
• Posséder l'écosystème de la plateforme GTM de bout en bout, y compris l'architecture, le modèle de données, les profils et autorisations, l'automatisation, les intégrations et les outils en aval.
• Établir la norme pour l'administration de Salesforce dans l'ensemble de l'organisation GTM, y compris la gestion des versions, le contrôle des modifications, la documentation et les processus de devis et de CPQ.

• 10+ years of experience in GTM operations, sales or revenue operations, or GTM systems within an enterprise or high-growth B2B SaaS organization, including 5+ years of direct people management experience leading systems administrators or GTM operations teams
• A proven track record of leading a major GTM tool evaluation, implementation, or migration from start to finish, including vendor diligence, the business case, contract negotiation, and change management
• Remote position (must already be located in North America)
• Deep, hands-on Salesforce administration experience at an enterprise scale of 1,000+ users, including objects, security and sharing, profiles and permission sets, automation, reporting, and integrations. Salesforce Administrator, Advanced Administrator, Platform App Builder, CPQ Specialist, or other Salesforce certifications are a plus
• A proven track record of managing an entire end to end GTM platform within an enterprise org, spanning CRM, sales engagement (Outreach, Salesloft, or a comparable platform), data and enrichment (such as ZoomInfo and LinkedIn Sales Navigator), conversation intelligence, gifting, and customer reference platforms. Experience with AI features in GTM tools is a plus
• CPQ experience is strongly preferred, ideally Salesforce CPQ or Revenue Cloud, including product and pricing configuration, discount approvals, and quote to cash handoffs
• Experience owning a software budget and license governance, and presenting clear, data-backed recommendations to executive leadership
• Working knowledge of outbound compliance and deliverability requirements (GDPR, TCPA, CAN-SPAM, CCPA, and Do Not Contact) and experience partnering with Legal to put them into practice in your systems