Senior Digital Project Manager

Join our team as a Senior Digital Project Manager, where you will take complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients' needs and work closely with various teams during every phase of our programs. You will manage multiple programs simultaneously or a single, enterprise-level program, and be responsible for the operational efficiency of your program. This role offers a range of benefits, including half-day Fridays, multiple medical plans, 401(k) with company matching, unlimited PTO, and more.

• Plan, manage, monitor, and control the execution of digital initiatives from beginning to end, in partnership with channel team leadership.
• Develop and maintain detailed program documentation such as timelines and project trackers, ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes.
• Mentor junior-level project managers, as appropriate, and take ownership of continuous process improvement for your program(s).

• Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
• Strong risk management skills & ability to minimize the impact on program success
• Ability to identify the need for, and implementation of complex, cross-channel workflows
• Ability to autonomously lead project management for any program type
• Skills required to oversee, train, and mentor jr. level project managers, if applicable
• Proficiency in documenting, tracking, and following up on many simultaneous tasks
• Advanced abilities in using Asana or similar task management software
• Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
• Bachelor’s degree or equivalent experience
• 5+ years of project management experience in an interactive agency, managing large-scale, multi-faceted digital programs
• Strong skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution
• Experience working with third-party vendors and partner agencies
• Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports
• Strong change management skills (preparing and supporting teams, establishing the steps necessary for change, and monitoring post-change activities)
• Ability to develop rapport with, and successfully communicate and collaborate with senior-level clients and team members
• Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
• Experience working autonomously and being part of a team