Global Workplace Business Operations Lead

Join Perplexity as the Global Workplace Business Operations Lead. In this role, you will manage business operations and cross-functional program delivery for our global Workplace Experience team. You will set the operating framework, lead internal capital-project delivery, drive financial planning and performance, and establish systems and reporting. You will also lead EHS program governance, set standards for delivery and handover, and serve as a senior operating partner. The ideal candidate will have 8+ years of experience in workplace business operations, corporate real estate, or facilities programs, with a strong focus on project and program management.

• Manage the business operations and cross-functional program delivery for the global Workplace Experience team, ensuring scalability and effectiveness.
• Lead annual and quarterly planning, translate team strategy into priorities and resource plans, and establish clear decision rights and measures of success.
• Drive financial planning and performance, own the processes and quality of operating and capital forecasts, commitments, actuals, and variance analysis in partnership with Finance.

• Experience building an operating framework: You have established planning, governance, performance measures and systems that helped a growing function deliver more predictably. You know when structure improves execution and when it becomes unnecessary process
• Strong financial and analytical judgment: You have experience driving forecasting and reporting processes, challenging assumptions and translating portfolio data into resource or investment recommendations; strong spreadsheet and analytical skills
• Project and program management expertise: You are a project manager at the core. You are quick and agile, but methodical when it comes to planning for, organizing, tracking, and executing on a project in a way that keeps everything and everyone aligned and on task
• Leadership across organizational boundaries: You can secure commitments, challenge constructively and resolve competing priorities across teams and vendors. You communicate risks and recommendations credibly to senior leaders and know which decisions to make independently and which to escalate
• Relevant delivery depth: You have a record of delivering office buildouts, relocations or capital improvements as an internal owner, with accountability for scope, financial performance, schedules, change control and external delivery partners
• Helpful, not required: International portfolio experience, workplace technology ownership, EHS program governance, or a relevant project-management credential
• Senior functional leadership: 8+ years in workplace business operations, corporate real estate, facilities programs or a closely related field, with increasing responsibility for complex, multi-site programs and their outcomes. You have operated with substantial autonomy, not only administered plans set by others
• Hands-on ownership and sound judgment: You can move between portfolio-level trade-offs and project details, deliver through others without losing accountability, handle sensitive information responsibly, and maintain a kind, service-oriented approach under pressure