Internship - Customer Support Agent

TUI Business

TUI Airline Band: Non-banded Location(s): Belgium | Zaventem | 1930 | Luchthaven Brussel 40p/1 | TUI Airlines Belgium NV Hours per week: 39 Type of contract:

Internship As a Customer Support Agent , you will be part of an international corporate culture where variety is key.

What are you going to do?

You are responsible for welcoming our customers at the airport; Our passengers can count on your assistance during baggage check-in and boarding; In the event of delays or problems, you help passengers as quickly and efficiently as possible. You provide the right solution for the right situation; If travelers wish to leave last-minute, you are also the person who will sell the plane tickets; You are also responsible for other administrative tasks (handling e-mails, sending mail, etc.).

In addition, you will also help with the distribution and stock management of promotional material, business gifts and office materials.

What do you bring?

• You are the point of contact for our travellers, the face of TUI.
• That's why you hold our values in high regard: "Trusted, Unique and Inspiring".
• TUI is in your DNA!
• You are customer-friendly and commercially minded; In our international environment, you can express yourself fluently in Dutch, French and English; In addition, you have a healthy sense of responsibility and you come across as familiar and well-groomed to our customers.
• Word, Outlook, Excel; you know the MS Office package like the back of your hand!
• A flexible (part-time) schedule does not scare you, you are fully happy to work alternately in morning/day/night shifts.
• You will also get to work during weekends and holidays, so a car would also be recomendable.
• Practical information We are looking for an intern that will be doing an internship of at least 4 consecutive weeks.
• After the internship we also would like you commit to doing a Summer Job with us (this can be June, July, August or September).
• From a workplace to a place to belong.
• At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
• We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.