Director of Central Technology & Security (Safety & Fraud Risk Operations)

Join as the Director of Central Technology & Security, Safety & Fraud Risk Operations. In this pivotal role, you will shape our security posture, lead risk management efforts across multiple domains, and drive impactful initiatives while fostering a collaborative work environment. You will manage a team of 50 employees across various locations and report to the Senior Director Tech Risk Operations. This position is based in Amsterdam.

• Lead and develop a team of 50 employees across multiple locations, driving impactful initiatives in risk management.
• Oversee risk management activities for the Central Tech organization and domains of cybersecurity, physical security, fraud, trust, and safety.
• Collaborate with Central Tech leaders and Business Information Security Officers to communicate risks and develop remediation plans.

• Connects disparate risks to create a clear overall risk picture
• Preferred certifications: CISM, CISSP, COSO ERM, or similar risk management certification
• Direct, creative problem solver able to communicate concepts to a broader audience and create clarity
• A balanced background between creating and implementing strategy. Operational efficiency metrics
• At least 10 years of experience in Cyber Security (preferred) or Fraud, with significant years leading high-performing, impactful teams
• Experience in collaborating with finance teams on finance based risk, using a data driven approach. (e.g quantify how much we have spent in a risk project vs how better prepared we are to face risks)
• A patient and relaxed leader who is skilled at translating technical risks to non-technical audiences
• An enthusiastic and persuasive leader who has driven successful risk management programs
• A dynamic leader with experience in risk management organisational change, influencing executives and or the board
• Organised with strong attention to detail and execution skills
• Integrity, independent thinking, and courage
• Open mind, learning demeanour, transparent behaviour, positive, multitasker, strong communicator, proactive and collaborative
• Data driven, experimental, ready to learn and open to change
• Familiarity with risk frameworks: NIST, ERM GDPR, ISO 27001, NYDFS, etc
• Experienced in cloud-based security frameworks
• Character traits: Respectful, high emotional intelligence, and collaborative work style. Comfortable with ambiguity, creating clarity
• Experience in matrix or federation environments
• Good cultural and organisational sensitivity
• Keep the customer at the centre of everything you do
• Committed to building a diverse, inclusive work environment
• Thrives in fast-paced, demanding environments
• Strategic problem solver yet focused on execution; able to roll up sleeves to get things done
• Confident leader, adept at handling conflicting priorities
• Experience in driving security with engineering teams to embed this in ways of working
• Consensus-driven, achieving collaborative solutions