Project Manager - Learning Solutions

Join MSX International Group, the leading global provider of outsourced business solutions for the automotive industry. As a Project Manager for Learning Solutions in Japan and South Korea, you will be responsible for optimizing resource planning, monitoring project delivery, and managing budgets. You will also be the primary client interface, driving customer satisfaction and retention. This role requires a bachelor's degree, project management certification, and experience in service delivery and project management. Fluency in Japanese and English is required, with Korean being advantageous.

• Optimizing resource planning to support the Pitch or Sales Team during the pre-Sales and Sales process.
• Monitoring and controlling Value Stream delivery within projects delivered in Japan or South Korea, including budget and forecast management.
• Ensuring project stakeholders management, including regular operational interactions with clients, applying early warning procedures and managing escalation when required.

ABOUT THE INDIVIDUAL

Ideal Education / Specific Qualifications/ Certifications

• Bachelor’s Degree or equivalent work experience
• Certified Project Manager by an industry recognized body, PMP or equivalent (advantageous)
• Certified coach by an industry recognized body (desired)

Ideal Experience, Knowledge & Skills

Experience

• Experience in service delivery and/or shared services in a learning and development outsourcing function
• Experience building business cases to demonstrate ROI

• Experience leading and developing people, including.
• providing challenging and stretch tasks and assignments
• holding frequent development discussions
• awareness of individual employee career goals
• creating and implementing development plans
• Experience in project management, coaching, process improvement and customer satisfaction
• Experience in Benchmarking and Lean Management (advantageous)

Knowledge

• Understanding of Data collection, ETL, and business analytics
• Understanding of team building and decision-making models and processes
• Strong understanding of current and future trends and market forces affecting the automotive industry in Japan and South Korea
• Knowledge of the competition with an awareness of how strategies and tactics work in the Japanese and South Korean markets
• Thorough understanding and knowledge of how organizations work, including the origin and reasoning behind key policies, practices, and procedures

Technical Skills

• Anticipating future trends: Ability to anticipate future consequences and trends accurately and paint credible pictures and visions of possibilities and likelihoods
• Change Management: Ability to manage changes for business growth and to minimize disruption. It includes planning and managing organizational structures, processes, and people changes
• Risk Management: Ability to identify potential risks, and develop mitigation strategies throughout projects
• Contract Management: Ability to oversee project contracts in line with contract laws, regulations, terms, and legal principles, ensuring compliance which protects the interest of the Organization

Core Skills

• Collaboration: Works with others to achieve a common goal. Collaborates with clients, subject matter experts, stakeholders, and other team members.
• Commercial Awareness: Views situations from a commercial or business perspective and understands the business' processes, relationships, risks and costs. Understands the factors that influence success.
• Conflict Management: Manages conflicts of interests and disagreements across team, project or value-stream/function
• Delegation: Assigns tasks based on team strengths, allowing for skill development and effective workload management
• Diplomacy: Manages professional relationships, communicates effectively and handles conflicts and challenging situations
• Communication: Has strong verbal and written communication skills to convey ideas and strategies; Updates clearly to both internal teams and external stakeholders
• Financial Acumen: Interprets financial reports, manages budgets, allocates resources effectively, and makes decisions that contribute to the financial health of the company
• Influence: Has a positive impact on others; persuades or convinces them to gain their support at varying levels across the organization
• Innovative: Keeps up with industry trends and incorporates innovative approaches into solutions
• Motivation: Motivates others to achieve high performance
• Creativity: Delivers creative approaches to identify new sales channels/business opportunities/opportunities for improvements/ideas/new ways of doing things
• Coaching:Facilitates development by providing clear, behaviourally specific performance feedback, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem
• Planning: Plans effectively, considering timelines, milestones and deliverables
• Problem-solving: Recognises issues, inefficiencies, or opportunities for improvement through analysis. Addresses technical challenges and solves issues on the spot. Finds practical solutions and makes decisions on the go. Uses a systematic approach that helps break down difficult problems into smaller, more manageable parts
• Stakeholder Management: Collaborates closely with a diverse range of clients and stakeholders to ensure requirements are met. Builds and maintains relationships with stakeholders
• Strategic Planning: Develops and executes long-term plans that align with the company's goals and objectives, considers market trends, competitive landscape, and internal resources
• Leadership: Inspires, guides, and motivates teams towards achieving organizational objectives. Sets a clear vision, fosters a positive work culture, and provides guidance to team members

Core Competencies

• Core Values & Behaviours
• Leading others
• Leading strategically, Driving Change & Innovation
• Managing Operations
• Managing self

Languages

Japanese and fluent English (written and spoken).  Korean advantageous

Additional Information

Attributes

At MSX we Value:

1. Getting it done
2. Proving our words with our actions
3. Creating a better tomorrow for our clients, every single day
4. Fearlessly exploring new roads
5. Delivering on our commitments
6. Being exceptional teammates

We expect everyone at MSX to:

• Be decisive, solution oriented and results focused
• Hold themselves and others accountable to commitments
• Focus on delivering great outcomes for their internal or external customers, and can respectfully and constructively challenge key stakeholders to consider better solutions
• Overcome challenges with positivity and creativity
• Be adaptable and open to change, and motivated to explore new and improved ways of working
• Support teammates to succeed by sharing experience and knowledge, and by giving and receiving honest feedback

We expect the Project Manager to:

• Act with customers in mind; be dedicated to meeting the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and services
• Foster trust, influence and mentor while monitoring; involve all members of the group
• Provide current, direct, complete, and “actionable” positive and corrective feedback to others
• Shift gears comfortably, and move on before finishing things; comfortably handle risks and uncertainty
• Be future-oriented
• Exceed goals successfully, be constantly and consistently one of the top performers, steadfastly push self and others for results
• Pursue everything with energy, drive, and a need to finish; seldom give up before finishing, especially in the face of resistance or setbacks
• Build awareness, agreement, cooperation and a unified sense of purpose and accountability in multi-cultural teams

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.