Business Management System (BMS) Manager - Europe

We are seeking an experienced Business Management System (BMS) Manager to lead the development, governance, and continuous improvement of our European Business Management System. This is a strategic role focused on driving consistency, compliance, knowledge sharing, and operational excellence across multiple countries.

Key Responsibilities:

• Manage and develop the European BMS, including tools, templates, guidance, training materials, and document control.
• Ensure key business processes are clearly documented and accessible.
• Deliver monthly compliance and BMS KPI reporting to regional leadership.
• Manage ISO certifications, external audits, and certification body relationships.
• Capture lessons learned from projects, client feedback, audits, and reviews, and translate them into practical guidance.
• Partner with the Quality Assurance Manager to support reviews, audits, and continual improvement initiatives.
• Develop training, promote best practice, and support adoption of company processes across Europe.
• Drive knowledge sharing and rollout of digital and AI-enabled tools.
• Deputise for the Head of Quality & Assurance when required.