Traveling IS Director - Infrastructure & Operations (I&O) HQ ATG

Position Description

Lead and direct delivery of information technology (IT) Infrastructure and Operations (I O) to enable business capabilities and services across enterprise. Contribute to development and execution of enterprise-wide IT strategy. Direct I O teams, strategy, operating model, product and service offerings, workforce, budget, and third-party partners and providers to deliver maximum business value.

Essential Duties

Key Responsibilities

• Develop and advance strategy for information technology (IT) infrastructure and operations, including server, networking, perimeter security and desktop hardware and software, network design and management, data management, and disaster recovery, aligned with company and Information Services (IS) priorities and objectives.
• Develop and execute operations strategy to improve Infrastructure Operations (I O) business value and continuously seek to ensure alignment to customer needs.
• Build successful relationships with key business and IS stakeholders.
• Understand business needs, serve as trusted advisor, and align cost-effective delivery of I O services.
• Work with stakeholders to measure and prioritize technical debt remediation, staying ahead of key end-of-support and end-of-life deadlines.
• Contribute to IS planning and policy making process and drive development and adoption of enterprise technology standards, governance processes, and performance metrics.
• Direct and coordinate I O resource planning in alignment with IS roadmap and project portfolio.
• Lead development and maintenance of disaster recovery and I O business continuity plans to identify risks and minimize disruptions of operations in event of technology failures or disasters.
• Introduce innovative infrastructure and operations capabilities to enhance competitive advantages and employee productivity.
• Keep track of I O trends and provide direction on emerging technologies to incorporate into I O products and services, aligned with IS strategy.
• Develop and control annual I O budget consistent with strategic objectives and plan of IS and enterprise.
• Create culture of continuous cost optimization.
• Operate formal governance process to monitor key performance indicators (KPIs) and controls for I O team processes and functions.
• Contribute to periodic reviews by audit and compliance teams, and other risk-related company functions.
• Direct development of I O vendor sourcing strategy and establish strategic vendor and partner relationship management.
• Design and develop strong and diverse I O leadership team and reporting structure.
• Foster team approach across IS organization, communicate openly and regularly with employees, and collaborate with other functional areas and IS and company employees.
• Collaborate with direct reports and teams to support career progression, nurture development, and support achievements.
• Collaborate with Chief Information Security Officer (CISO) to ensure I O team and performance contributes, embraces, and applies security strategy.
• Drive alignment of I O strategies with company Environmental, Social and Governance (ESG) goals.
• Manage and direct IS I O team members, provide direction and balance team workload, participate in hiring process, onboarding, deliver timely performance feedback to direct reports, execute performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with employee development needs.
• Other activities, duties, and responsibilities as assigned.