Human Resources Generalist

Human Resources Generalist
About SSA
Scientific Safety Alliance (SSA) exists to
Accelerate Science. Delightfully.
We provide mission-critical safety and compliance services to pharmaceutical, biotech, hospital and research organizations across the US, Puerto Rico, the UK and Europe. Since 2023 we have grown from $0 to $20M EBITDA with no outside equity (#175 on the Inc. 5000).
$20M EBITDA | ~30 acquisitions | 95% gross revenue retention | 20+ sites | 350+ people | $10m EBITDA in 3 to 5 years
How You Will Make an Impact
Onboarding:
Own the full new-hire experience, from offer acceptance through the first 90 days: paperwork, I-9 and E-Verify, ADP setup, equipment and system access coordination, orientation, and timely check-ins.
Offboarding:
Manage all employee exits with professionalism and care, including final pay coordination, benefits and COBRA notices, equipment and access recovery, exit interviews, and record updates.
Branch support:
Serve as a trusted HR resource for branch leaders and employees across our locations, providing guidance on employee relations, performance conversations, documentation, and HR best practices.
Benefits & 401(k):
Act as a first-line resource for employee questions on medical, dental, vision, life insurance, leave, and 401(k); support open enrollment and life-event changes, and partner with our benefits broker and plan providers to resolve issues.
Policy guidance:
Interpret and communicate company policies and the employee handbook; help keep policies current and consistently applied across branches.
ADP Workforce Now:
Maintain accurate employee data in ADP WFN, process employee changes (job, pay, location, status), and help branches and employees use self-service tools effectively.
Compliance:
Support compliance with federal, state, and local employment requirements, including required postings, leave administration, and recordkeeping.
Integrations & process improvement:
Help onboard employees from newly acquired companies onto SSA's systems, benefits, and policies, and build checklists, templates, and workflows that make our HR processes scalable.
Deliverables & Outcomes
Every new hire is fully set up in ADP WFN, with paperwork, I-9, and system access complete, before or on day one.
Offboarding is completed accurately and on time, with no missed final pay, benefits notices, or access removals.
Employee and branch HR questions receive a response within one business day.
Employee records in ADP WFN are accurate and audit-ready.
Strong satisfaction from new hires and branch leaders, measured through onboarding surveys and feedback.
Documented, repeatable onboarding and offboarding processes that branches follow consistently.
What We’re Looking For
3+ years of HR generalist or HR coordinator experience, ideally in a multi-location or fast-growing organization.
Hands-on experience with ADP Workforce Now (required).
Working knowledge of employee benefits, 401(k) administration, leave programs, and U.S. employment law.
A service-first mindset, with a track record of delivering a high-touch employee experience.
Excellent communication skills and the judgment to handle confidential matters with discretion.
Highly organized and detail-oriented, able to manage many open items across multiple branches at once.
Comfortable in a fast-paced, evolving environment, including supporting the integration of acquired companies.
Bachelor's degree in Human Resources, Business, or a related field preferred.
SHRM-CP, PHR, or similar HR certification is a plus.
Benefits
Equity ownership in SSA
401k Match
100% paid Medical Dental & Vision insurance
Health insurance (100% for employee and family)
Life insurance
Generous Paid time off
Parental leave