Operations Training Coordinator - Third Shift

Job Description

Are You Ready to Make It Happen at Mondelēz International?

*** Work schedule: Third Shift 11pm - 7am M-F with weekend flexibility (2 weekends per month, on average) ***

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Operations Training Coordinator is responsible for developing unique and standardized training programs for the Operations team.  Responsibilities include determining training needs through utilization of loss intelligence, development of the training material, coordination of trainers and trainee program with clear deliverables and determining training effectiveness through management of KPIs. Ultimately, the Operations Training Coordinator manages the scheduling, logistics, and delivery of workforce training programs to ensure operational readiness and regulatory compliance.

How you will contribute

Labor Management Loss Analysis: Utilize loss analysis tools to identify labor management losses, establish action plans per pre-identified triggers to drive loss prevention and eradication.  Lead a culture of loss elimination, problem solving, and continuous improvement through the development of training programs and technical support.

Program Coordination: Organize on-the-job training (OJT), and continuous learning events for operational staff year-round. Create training schedules for all Operations departments, track and create reports on outcomes of all training.

Skills Assessment: Identify skill or competency gaps by working closely with department supervisors and managers and partnering with E&T department to support Bakery SWPs.  This also includes recruitment and training new trainers, delegating training tasks to trainers and evaluating performance.

Record Management: Maintain training logs, skills matrices, and data inside Learning Management Systems (LMS).

Development of Training Standards: Generate training document standards for operational activities through team members, SMEs or cross-functional teams to support OJT program, in the form of OPLs, SOPs, SSOPs, etc.  Additionally, recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.

Performance Tracking: Monitor training metrics and Key Performance Indicators (KPIs) to measure program success and team member readiness.  Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.

Continuous Learning: Attend workshops, seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Autonomous maintenance (AM) Step 4 systems and progressive maintenance (PM) Step 3 systems
• Maintaining equipment at basic conditions independently, including the execution of AM & PM (break-down maintenance, planned maintenance) standards on dedicated equipment
• Total productive maintenance and Six Sigma including qualification of AM steps 5-6, and PM step 3
• Leading line teams
• Handling challenging interpersonal situations tactfully
• Influencing people in a union environment
• Communicating effectively verbally and in writing and good attention to detail

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

High school diploma with relevant experience, or a bachelor’s degree in operations management, Business Administration, or Training and Development.

Job specific requirements:

Experience: 3 to 5 years working in an operational, manufacturing, or regulated environment.

Skills:

• Exceptional organization skills, leadership and interpersonal skills

• Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills

• Ability to work with a team and have attention to detail

• Ability to handle multiple assignments and assess and analyze data

Technical Skills:

• Experience with TPM development, implementation and execution

• Experience with Food Manufacturing processes, specific to Mixing, Baking and Packing Operations

• Proficiency in word processing and presentation software

• LSM software a plus

• Ability to operate media equipment such as projectors and personal computers

• Knowledge about traditional and modern training methods and techniques

Work schedule: Third Shift 11pm - 7am M-F with weekend flexibility (2 weekends per month - on average)

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type