Director II, Market Access Transformation and Enablement

The Director II, Transformation & Enablement will lead the development and execution of strategic initiatives designed to strengthen organizational effectiveness, accelerate capability building, and enable future growth across U.S. Market Access. This role will serve as the leader of a centralized Transformation & Enablement organization responsible for driving operational excellence, organizational effectiveness, strategic planning support, capability development, and enterprise transformation efforts across the Market Access organization.

The role will oversee a centralized Transformation & Enablement team responsible for Payer Strategy Enablement, Account Enablement, Future Fit capability development, and strategic transformation initiatives. This team will be accountable for developing and scaling the capabilities, tools, processes, governance, and ways of working that define the future operating model of U.S. Market Access. The Director II will serve as the orchestrator of Market Access transformation, partnering with senior leaders across the organization to identify emerging needs, align on future-state priorities, and drive implementation of capabilities that improve enterprise performance, agility, and competitiveness.

The position will partner closely with the Market Access Leadership Team to align priorities, drive strategic initiatives, improve organizational effectiveness, and ensure the organization has the capabilities, infrastructure, and support model necessary to execute in an increasingly complex and rapidly evolving access environment.

This role offers a unique opportunity to shape the future operating model of U.S. Market Access while influencing strategy, execution, talent development, innovation, and organizational transformation across one of AbbVie's most critical commercial capabilities.

Responsibilities:

Transformation & Capability Leadership

• Define and lead the long-term Transformation & Enablement vision for U.S. Market Access
• Establish and scale future-state capabilities required to address evolving payer, customer, policy, and market access dynamics
• Develop and maintain the U.S. Market Access capability roadmap, identifying organizational needs and opportunities for improvement
• Drive pull-through of Future Fit, operating model, contracting, value proposition, evidence generation, AI, and enablement initiatives across the organization
• Identify organizational pain points and opportunities to improve execution, collaboration, scalability, and effectiveness
• Serve as the primary leader responsible for translating future-state design concepts into implemented capabilities, tools, governance, and ways of working, partnering with senior leaders across the enterprise to shape the future Market Access operating model and drive large-scale organizational transformation
• Define and evolve the capability development ecosystem across U.S. Market Access, ensuring effective integration of enablement, training, onboarding, field development, and knowledge management resources to support current and future business needs
• Continuously assess emerging needs and develop solutions that strengthen Market Access competitiveness and organizational performance

Future Market Access Capabilities

• Lead development of enterprise capabilities supporting payer strategy, analytics, evidence generation, value propositions, customer engagement, and market evolution response
• Partner with Commercial, Medical, HEOR, Finance, BTS, and other stakeholders to identify future capability requirements
• Champion innovation and adoption of emerging tools, technologies, analytics, and AI-enabled solutions across Market Access
• Drive standardization of key Market Access deliverables and processes, including Integrated Access Strategies, value propositions, planning frameworks, and enterprise tools
• Build organizational readiness for future market access challenges through capability development, process evolution, and organizational design
• Establish scalable models for capability deployment and field adoption, leveraging partnerships with training and learning organizations to ensure strategic priorities, customer insights, and market access capabilities are effectively embedded across the organization

Strategic Leadership Support

• Serve as a strategic advisor and thought partner to the Head of U.S. Market Access and Market Access Leadership Team
• Drive alignment on organizational priorities, strategic objectives, and key business initiatives
• Support development of strategic overviews, executive briefings, business reviews, and leadership communications
• Maintain visibility of critical initiatives and help ensure leadership focus remains on the most important business priorities
• Lead selected strategic projects on behalf of Market Access leadership
• Track progress against key organizational priorities and strategic initiatives

Organizational Effectiveness & Enablement

• Lead a centralized team supporting Payer Strategy, Account Teams, Future Fit initiatives, and broader Market Access capabilities
• Drive consistency and best practices across planning processes, governance, reporting, training, and execution
• Establish scalable tools, operating practices, and support infrastructure that improve organizational effectiveness
• Ensure strategic initiatives are translated into actionable plans with clear ownership and accountability
• Partner with leadership to improve organizational agility, prioritization, and resource allocation
• Oversee implementation of processes and ways of working that improve cross-functional collaboration and execution
• Provide leadership and strategic direction for the U.S. Market Access enablement and training support model, defining clear roles, expectations, and engagement approaches that maximize organizational effectiveness and capability development

Cross-Functional Leadership

• Serve as a primary point of coordination across U.S. Market Access and key partner organizations
• Build strong partnerships with Commercial, Finance, Pricing, HEOR, Medical, APEX, Patient Services, BTS, Government Affairs, and other stakeholders
• Help align efforts across functions and ensure Market Access priorities are represented in enterprise initiatives
• Drive governance, decision-making, and issue resolution across complex cross-functional initiatives, bringing together senior leaders to resolve barriers, align priorities, and accelerate execution
• Promote cross-functional collaboration and alignment around shared business priorities

Communications, Culture & Engagement

• Oversee development and execution of communications strategies supporting Market Access priorities and organizational objectives
• Lead planning and execution of major organizational events, leadership forums, planning meetings, and offsites
• Partner with BHR to support leadership development, onboarding, engagement, and talent initiatives
• Foster a high-performance culture focused on collaboration, accountability, innovation, and continuous improvement

Operational Excellence

• Drive continuous improvement of Market Access ways of working, governance processes, and operating practices
• Improve organizational visibility and transparency through enhanced reporting, dashboards, planning tools, and metrics
• Ensure effective management and follow-through of leadership decisions, strategic initiatives, and organizational priorities
• Continuously evaluate organizational performance and implement improvements that enhance efficiency and business outcomes