Customs Compliance Agent

Summary Description:

To support and ensure compliance with applicable customs laws, regulations, and internal policies across brokerage operations. The role acts as a compliance and support function, contributing to consistent, efficient, and compliant customs processes within the assigned scope. 

Responsibilities and Duties:

• Ensure compliance with customs laws, regulations and internal policies 

• Support compliance oversight for all customs procedures 

• Review customs declarations and identify errors, risks and corrective actions 

• Support post-entry activities including amendments and corrections 

• Monitor key risk areas (e.g. transit discharge, export confirmation, temporary storage) 

• Act as an escalation point for complex or high- risk customs cases 

• Provide guidance and support to operations on customs compliance matters 

• Support implementation of customs compliance initiatives and process improvements 

• Collaborate with operations, product teams and other stakeholders 

• Maintain effective communication with customs authorities and other governmental agencies when required 

• Support internal audits and compliance controls 

• Promote a strong compliance culture and awareness across the district 

• Support data accuracy and integrity related to customs declarations and systems