JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

ASSISTANT FACILITY MANAGER- JLL

SUMMARY OF POSITION: 

The Facility Manager leads a team of facilities associates in the delivery of and is responsible for the day-to-day facility operations, services, and maintenance activities at the assigned location(s). The position ensures Gartner assets are operated and maintained in a cost effective non-impacted manner while providing a safe, clean, and comfortable work environment. The Facility Manager develops budgets, controls costs, and coordinates service provider and staff activities. Leveraging organization skills, problem solving, and creative thinking they resolve escalated issues, drive continuous process improvement and team development in a dynamic environment. The position provides regular performance feedback, development and coaching to direct reports and may also manage Assistant Facility Managers. Extensive interaction with internal and external customers is required to ensure seamless delivery of these services. 

MAJOR ACTIVITIES AND RESPONSIBLITIES: 

1.     Ensure compliance with portfolio-wide initiatives, local, state and federal laws, and governing regulations that pertain to the operating of facilities on behalf of the Gartner. 

2.     Develop and manage facility operating budgets with the Gartners’ goals and objectives addressed for the assigned portfolio. 

3.     Provide monthly/quarterly/annual reporting appropriate for the Gartner, track variances and ensure smooth recovery process within established targets. 

4.     Achieve cost savings through maximizing utilization of SERVICE PROVIDERs and preferred vendors/contractors and by identifying additional efficiency opportunities, consistent with Gartner goals. 

5.     Survey all assigned facilities based on an established grading program including the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.  

6.     Help to develop and gain approval for the annual capital plan including infra-structure upgrades and building modifications to ensure the building’s future capabilities are maintained. 

7.     Develop and maintain a high performance team utilizing HR top grading and other tools for hiring, talent and succession planning, and development planning.  

8.     Manage the staffing, development, performance and outcomes of assigned team reporting to the position. 

9.     Ensures performance reviews and other HR procedures and duties for line staff are conducted according to policy, i.e. submission of compensation (base salary, bonus, merit increases, promotions) for review and approval.  

10.   Source local services and goods needed to perform day to day operations through 3rd party SERVICE PROVIDERs. This includes scope of work definition, negotiations, writing contracts, obtaining necessary vendor set up forms, and reviewing certificates of insurance for compliance.  

11.   Coordinate discussions with each vendor or SERVICE PROVIDER regarding goal setting, performance criteria, and performance review 

12.   Collaborate with account sourcing team on opportunities to define scope, coordinate SERVICE PROVIDER walk-through, and manage national and regional SERVICE PROVIDER performance at the property level.  

13.   Ensure Gartner satisfaction with Facility/Property Management by providing a seamless interface into Gartner organization; demonstrate leadership, responsiveness and creativity in delivering services 

14.   Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.  

15.   Proactively manage all facility services and communication in accordance with account and Gartner standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.  

16.   Assist in the development and implementation of the annual management plan; and achieve key objectives and performance indicators as identified by the Account Manager.  

17.   Develop and implement innovative programs, processes and projects that aim to reduce short- and long-term operating costs and increase productivity or longevity. 

18.   Coordinates with building operations for utility, facility, or other shut-down activity that can affect operations.  

19.   Effectively manage critical incidents for controllable incidents caused by vendors, employees, and missed preventive maintenance work.  

MINIMUM BACKGROUND REQUIREMENTS:  

Education: 

Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis. CPM, RPA or CSM designation is preferred. MBA is desirable. 

Experience: 

Eight to 10 years of industry experience required either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment. 

Skills: 

Person must present strong interpersonal skills and problem solving ability, excellent verbal/written communication and presentation skills, a proven record of providing excellent internal and external customer service, knowledge of real estate, telecommunications, furniture, accounting and building systems helpful, demonstrated ability to develop successful relationships with and influence customers, both internal and external and strong organizational, management, and supervisory skills. Experience in matrix management organization desirable. 

PHYSICAL REQUIREMENTS: 

Must be able to adequately perform required job functions.  

ENVIRONMENTAL CONDITIONS: 

The job is performed in a campus environment in office, mechanical, and production areas.  The facilities group is comprised of members including exempt and non-exempt positions. This position requires extensive contact with internal and external customers in order to effectively perform the job. 

Schedule: M-F 7-4

Location: Irving,TX

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.