PSC Commercial Director

Summary:
The PSC Commercial Director is responsible for defining and leading the overall commercial strategy for Parts Super Center to drive sustainable revenue growth, profitability, and customer value. Identify and prioritize key markets, customer segments, and strategic growth opportunities and translates those priorities into actionable commercial plans across Sales, Customer Service, Strategic Accounts, and Marketing. This roles leads the commercial organization and partners closely with Product, Sourcing, and Operations leadership to align customer and market needs with product offerings, supplier capabilities, operational execution, and long-term business strategy. The PSC Commercial Director is also responsible for developing and supporting strategic customer partnerships and ensuring the commercial organization has the structure, capabilities, processes, and accountability required to execute the growth strategy.

What You'll Do:

• Work Hours:8am - 5pm
• Define and lead the overall commercial strategy, including target markets, customer segments, strategic accounts, growth priorities, and go-to-market approach
• Translate business growth objectives into actionable commercial plans and establish clear priorities and accountability across Sales, Customer Service, Strategic Accounts, and Marketing
• Identify and evaluate new markets, customer segments, and business development opportunities based on market attractiveness, customer needs, competitive position, strategic fit, and financial potential
• Establish customer segmentation and coverage strategies to ensure commercial resources are aligned to the highest-value opportunities
• Develop and lead strategic account strategy for the organization’s most important customers, including account growth plans, executive engagement, and long-term partnership development
• Build and maintain senior-level relationships with strategic customers and serve as an executive sponsor for key accounts and major commercial opportunities
• Partner with Product leadership to translate market and customer insights into product roadmaps, differentiated solutions, commercialization priorities, and new product or service opportunities
• Partner with Sourcing leadership to align supplier strategy and capabilities with commercial priorities, customer requirements, and emerging market opportunities
• Partner with Operations leadership to ensure service models, fulfillment capabilities, inventory strategies, and operational priorities support the commercial strategy and customer value proposition
• Lead the development of differentiated customer value propositions that combine products, technical expertise, service capabilities, supply chain solutions, digital capabilities, and other competitive differentiators
• Establish the organization’s go-to-market strategy and ensure consistent execution across customer-facing teams
• Provide strategic direction for marketing priorities, including market positioning, customer communications, lead generation, campaigns, digital engagement, events, and sales enablement
• Establish commercial performance objectives and regularly evaluate revenue, gross margin, customer growth, retention, pipeline, market penetration, and other key performance indicators
• Lead the commercial planning and forecasting process and establish visibility to opportunities, risks, and performance against growth objectives
• Support negotiation and development of strategic customer agreements and major commercial opportunities
• Build, lead, and develop a high-performing commercial organization with clear roles, accountability, performance expectations, and development plans
• Develop commercial talent and succession plans to support the long-term growth of the organization
• Drive cross-functional alignment and execution of strategic growth initiatives across the business
• Other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.