Site Management Associate I

PSI CRO

Durham, NC, United States Posted October 27, 2026

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Hybrid Full-time Mid level
Job Description

Hybrid role in Durham, NC

Site Management

  • Ensures exchange of information and documentation with sites and vendors
  • Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
  • Ensures regulatory and ethics committee submissions and notifications
  • Ensures proper administration of sites and vendors payments
  • Coordinates preparation for and follow-up on site, TMF and systems´ audits and inspections
  • Reviews and coordinates site-specific query resolution
  • Reviews and coordinates site-specific EDC completion and provides the site Monitor with regular updates on the completion status

Other Communication

  • Exchanges information and documentation with other departments
  • Supports the organization of internal team meetings including preparation of agendas and minutes
  • Supports the organization of Investigator Meetings
  • Maintains study-specific and corporate tracking systems
  • Serves as the sites’ primary contact point
  • Serves as the primary sites’ contact point for vendors, study supplies, and access management
  • Ensures communication between the sites and off-site facilities

Training

  • Arranges and tracks initial and on-going project training for site teams in all vendor-related systems
  • Provides training in courier management and study supplies ordering to the site team

Document Management

  • Checks the TMF on a site and a country level regularly and files pending documents
  • Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
  • Provides Monitors with ISF documents to be filed in the ISF prior to each monitoring visit
  • Revises and checks translations status

Safety Management

  • Ensures proper safety information flow with the investigative sites.

CTMS Management

  • Updates CTMS with lacking project information
  • Assists the Monitors in their prompt completion of all subject event and site event information in CTMS
  • Assists the Monitors in their meeting deadlines for site visits, visit reports and visit letter dates information recording in CTMS
  • Tracks the resolution status of site issues and action items in CTMS

Vendor Management

  • Ensures that pre-study testing (dummy scans, MRI/CT qualification questionnaires, test ECGs, etc.) of local site facilities is completed
  • Tracks vendor-related supplies (lab kits, ECG electrodes, CDs for scans, etc.) on a site level

Other departmental assignments, as necessary

Required Skills
reconciliations audit communication vendor management testing
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