HVAC Service Technician

Sila Services

New Berlin, WI Posted November 5, 2026

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Hybrid Full-time Mid level
Salary Range

$30 - $35 an hour

Job Description
New Berlin Heating and Air Conditioning - HVAC Service Technician
 
At New Berlin Heating and Air Conditioning, we’ve been a cornerstone of comfort in Southeastern Wisconsin since 1983, delivering top-tier heating and cooling solutions. As we continue to grow and meet increasing demand, we’re looking for an HVAC Service Technician to join our exceptional team. Here, you’ll find more than just a job—you’ll discover a career with unmatched training, room to grow, and the chance to make a meaningful impact on families and homes in our community. Let’s shape the future of home comfort together!
 

We are looking for an experienced HVAC Service Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution. 

 

Job Duties 

Diagnose, service, repair, and maintain residential HVAC systems 

Perform preventative maintenance and system tune-ups 

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues 

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers 

Explain findings and present repair or replacement options to homeowners 

Identify opportunities for system upgrades and maintenance agreements 

Complete estimates, invoices, and service documentation accurately 

Maintain company vehicle, tools, parts, and equipment 

Follow EPA, OSHA, and company safety standards 

Provide a professional customer experience from start to finish 

 

Skills & Experience 

3+ years of residential HVAC service experience preferred 

Strong diagnostic and troubleshooting ability 

EPA 608 certification required 

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems 

Knowledge of electrical and low-voltage troubleshooting 

Ability to explain technical issues in a way customers understand 

Comfortable presenting repair and replacement options 

Valid driver's license with an acceptable driving record 

Service Titan or similar field service software experience is a plus 

 

What Success Looks Like 

Shows up ready to work and follows through on commitments 

Takes pride in quality work and attention to detail 

Communicates clearly with customers and teammates 

Works safely and follows established processes 

Takes ownership, solves problems, and is willing to keep learning 

 

Benefits 

  • Competitive Compensation: $30 - $35/hour with weekly pay!

  • Company-provided phone/tablet  

  • Tool and safety equipment support 

  • Medical, dental, and vision insurance 

  • 401(k) with company match 

  • Paid time off and paid holidays 

  • Company-paid life and disability insurance 

  • Paid training and professional development 

  • Opportunities for career growth and advancement 

Required Skills
HVAC troubleshooting preventive maintenance Airflow presentation skills attention to detail
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