Senior Strategic Account Executive

Join Twilio as a Senior Strategic Account Executive, where you will lead complex solution selling across our Customer Engagement Platform. You will drive revenue growth and build strategic partnerships with top enterprise financial services and FinTech organizations. Your role will involve managing a book of Named Accounts, navigating domain-specific use cases, and collaborating across various teams. You will also act as the voice of the customer to Twilio's product and carrier relations teams.

• Lead complex solution selling across Twilio’s Customer Engagement Platform, driving revenue growth and building strategic partnerships with top enterprise financial services and FinTech organizations.
• Manage a book of Named Accounts within the regulated verticals sector, being assigned a quota for revenue and expansion targets through upsell and cross-sell.
• Act as a trusted advisor, navigating domain-specific use cases and collaborating across Product, Compliance, Finance, and Engineering to design solutions that meet customer requirements.

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• Technical solutions selling experience working with real customers, listening to them, and solving problems
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experienceExperience managing and growing an enterprise install base, driving cross-product adoption across matrixed organizations, and executing strong QBR strategies to maximize account value
• Record of delivering market driven results, especially to scale and enterprise customers
• Experience directly selling technical SaaS or CPaaS
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Demonstrated track record of managing business forecasts and financial models
• Analytical account development strategy based on using data to find opportunities and prove value
• Entrepreneurial mindset with appetite to define process and build programs
• Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers
• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS selling experience