Project Manager - Eurofins Environment Testing Northeast - Edison, NJ

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.

Essential Duties and Responsibilities

Project Set-up:

• Review and set up project in LIMS (laboratory information management system)
• Add notes, review documentation, manage orders and contracts
• Communicate project details to Operations
• Initiates project kick off with client and applicable staff
• Works with Operations to ensure the lab has capacity for the work
• Create bottle orders and schedule couriers/field samplers
• Ensures regulations and requirements are met, initiates approval process, generates accounting software requisition

Sample Receipt:

• Manages incoming work
• Reviews and resolves any sample log-in issues, sends client sample receipt confirmation
• Informs client of any log-in discrepancies
• Reporting:
• Review job list daily and manage due dates
• Communicate any expected delays to client
• Review reports, confirms the information is correct, issues final report to client by due date
• Data upload, completes and submits state reporting forms
• Compiles case narratives

Invoicing:

• Set up delivery route
• Review final invoice before sending to client
• Generates credit/debit memos, submits them for approval
• Submits revised invoices
• Initiates follow up calls to confirm correct invoicing
• Work with collections on Accounts Receivable

Client Set-up:

• Request new client review
• Communicate lab capabilities to client, confirm sales assignments with Business Development Manager
• Take new quote requests from clients, review contract requirements, review purchase orders
• Submit purchase orders for approval

Account Maintenance:

• Follow up calls and visits with clients
• Provide technical support
• Forward leads and opportunities to the sales team
• Forecast upcoming work
• Submit client complaints and participates in corrective action
• Communicate issues/complaints to sales and follow up with clients

Quotes and Proposals:

• Initiate project reviews with Operations, QA and subcontract labs
• Quote generation and approvals
• Confirm client contracts and pricing, confirm lab meets certification requirements
• Create quotes, submit them for approval, send to clients
• Update status in Laboratory Information Management System