Senior Project Manager

Join our team as a Senior Project Manager, where you will be responsible for managing customer delivery projects from PreSales milestones through technical onboarding. You will collaborate cross-functionally with various teams, build and maintain project plans, identify and escalate risks, and provide accurate delivery status updates. You will also drive project planning and retrospectives, contributing to continuous improvement. This role offers a range of benefits, including health and wellness coverage, flexible time off, a 401(k) plan, equity incentives, and professional development opportunities.

• Project manage customer delivery projects from PreSales milestones through technical onboarding, ensuring strong customer relationships.
• Collaborate cross-functionally across Sales, Product, Security, Engineering, and Customer Success to drive progress and successful outcomes on customer engagements.
• Build and maintain clear project plans, timelines, and dependencies, and provide accurate, timely delivery status to customers and stakeholders.

• Comfortable working cross-functionally across groups such as Sales, Product, Security, Engineering, and Customer Success
• Familiarity with cybersecurity concepts and best practices
• Proven experience in technical onboarding and communicating with highly technical stakeholders
• Strong project management skills with sharp attention to detail
• Proficient in process optimization and tools like salesforce, confluence and jira
• Analytical problem-solver with excellent communication and interpersonal skills
• Adaptable and organized in a fast-paced, dynamic environment
• 5 years of experience in a customer-facing onboarding, implementation, or solutions role within a SaaS or cybersecurity-focused organization
• Strong presentation skills and ability to tailor messaging for both technical and non-technical audiences
• Ability to drive accountability without direct authority
• Jira and confluence experience
• Familiarity with federal or defense sector customers, including understanding of compliance frameworks (e.g., FedRAMP, IL5, CMMC)
• Working knowledge of API integrations, cloud infrastructure (AWS, Azure), or DevSecOps workflows
• PMP, CSM, or similar certification is a plus