Key Account Manager

StepStone

Antwerp, Belgium Posted November 1, 2026

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On-site Full-time Mid level
Job Description

Account Management & Business Development Develops and executes account plans to achieve sales, margin and customer development objectives. Builds strong relationships with key decision makers and acts as the primary commercial interface. Drives new business, range expansion, product introductions and cross-selling across relevant aftermarket channels.

Maintains a strong opportunity pipeline and reliable sales forecasts. Commercial & Performance Management Leads commercial negotiations, including pricing, annual agreements, rebates and promotional conditions. Monitors sales, profitability and key commercial KPIs, implementing corrective actions where required.

Works with Finance on receivables, credit exposure and customer financial risk. Provides management with clear visibility on performance, opportunities, risks and required decisions. Market, Portfolio & Customer Activation Maintains strong knowledge of the Benelux automotive aftermarket, customers, competition and market trends.

Provides market insights to support pricing, portfolio and go-to-market decisions. Promotes company brands and products and coordinates launches, promotions and customer activation initiatives. Operational Excellence, Collaboration & Compliance Coordinates with Supply Chain, Customer Service, Marketing, Product Management and Finance to ensure effective execution and resolve customer issues.

Provides accurate demand forecasts and supports key operational requirements. Ensures compliance with company policies, approval processes and competition-law principles. Operates with autonomy, ownership and accountability across functions and geographies.

Knowledge of the Microsoft Office environment Good negotiation skills Good sales argumentation about the company's portfolio Solid skills in Dutch, French & English, understanding written correspondence & understanding technical information Knowledge of CRM and business intelligence tools is considered an advantage Ability to work effectively in a cross-functional and international environment Good knowledge of forecasting, customer agreements and commercial performance management Strong key account management, negotiation and commercial planning capabilities Good understanding of the automotive aftermarket, its distribution channels and key commercial dynamics

Required Skills
account management business development performance management negotiation KPIs go-to-market collaboration compliance supply chain customer service product management Dutch French English CRM cross-functional collaboration
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